New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account
Learn how to manage your Satellite account.
2.8K
All
Question
Nexstar Negotiations
I am very angry that my local Fox station, WGHP TV FOX 8, has been removed and cannot be viewed at this time. This station is my favorite local station for local news and sports programming. I have been a loyal Directv customer for a number of years but I do have other options in my area and some mu
Question
5.4K
59
Refund
I canceled DirecTV because shortly after AT&T took over everything seemed to go south. Service, equipment, and getting a hold of customer service. They said I wouldn't be charged termination fee but I knew that they would try to. Therefore, I canceled my credit card so they couldn't bill it. I got a
Question
137
1
0
account information
Keeps logging me into at&t which I no longer have, and it tells me I don't have tv service.
Question
140
1
0
Account user
My husband's name is listed on the account but we are using my email and phone number for contacts. Can only he call or can I also?
Question
157
1
0
REPORTED YOU
JUST FILLED OUT FORMS AND REPORTED THE AT HOME WORKERS FOR BEING EXTREMELY RUDE AND NOT HELPING ME. DIRECT TV WAS SCHEDULED TO COME TO MY HOUSE 3 FOR 3 DAYS IN A ROW THEY JUST SIMPLY DID NOT SHOW UP WITH NO CALLS TO LET ME KNOW OR ANYTHING.THE PROBLEM WITH THE COMPANY WORK FROM HOME EMPLOYEES BC THE
Question
154
2
0
Mistake on payment
Hello good day, I mistakenly paid $400 through via services to directv when it should’ve been paid to another bill. Is there anyway this payment can be cancelled before the 24hr timeframe? I paid this bill less than an hour ago. Thank you
Question
133
1
0
Abc & Nbc
When I talked to Directv, they told me I could stream my local channels. Great my ABC will stream but my NBC will not. Why is this?
Question
170
4
0
Canceled Service
I am a long time customer and cancelled my service today due to programming. Once I cancelled the service, they advised that I had an early termination fee due to a receiver replacement back in 2022 which activated a new 24 month contract. I had the protection plan and was told by the tech that I wo
Question
278
5
0
Closed
Refund
I cancelled DirectTV at least 2 billing cycles ago. Does anyone have any idea how long to get a refund or how to contact DirectTV about it? I've tried to call but get caught up in the menu options and can't get to a live person
Question
2.7K
9
0
Clear my name!!!
This is not a case of fraud/identity theft. So please don't tell me to go to the '"not my account" link who ch requires a police. This isn't a police matter. It is incompetence on the part of Direct TV. Though I've never had an account with them, I learned from Direct TV that a person having my same
Question
172
2
0