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Satellite Account
Learn how to manage your Satellite account.
2.8K
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Question
Billing request
I need to pay my bill and I just need the balance. Logged on, no info available. The menu indicates I have no TV service. This has been going on for years. I pay my bill every month but if I am going to be out of town I try to pay ahead and get my balance. However, it's hard to get a balance when I
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180
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DIRECTV and myATT account issues
Hi all, I've been working with ATT support re: obtaining a Secure Mail Key for an ATT email address I have. They told me the following: It appears that you're being routed to DirecTV because of an account error on the myAT&T end. However, we (AT&T) no longer assist with DirecTV accounts, so you will
Question
705
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Closed
Need to report a fraud account that is not my account
Fraud Direct TV account opened in my name at 13 Giard Drive Apt#7, Windsor Mill, Maryland 21244 , Account (Edited as per community guidelines). I have never lived at that address nor did I open an account in my name. When can you remove my name and remove from the credit reporting agencies?
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981
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theft I will be reporting to the BBB
if auto pay wasn't canceled it would of came out on July 1st not July 29th yall stole out my account that I canceled
Question
149
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Closed
File a Complaint
I'm looking for information on filing an official complaint with Directv. I've already done so with the BBB. I was advised to officially file with the company. I've already made phone calls, and I was advised to do so in writing as well.
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231
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Someone opened a direct tv with my address
Hi, I hope someone can help me with this. I noticed that I kept getting mail from DirectTV for a person that doesn't live here. I have lived here for the past 3 and half years, and never had directv. I called them, and they said I have to fill out an identity theft claim and file a police report; ho
Question
364
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Extra Sports Channels
I am paying for the extra sports channels in the 720 series for baseball. Yesterday, the Yankees/Orioles game was listed on 748. Went to 748, it referred back to WJCY in Charlotte channel 46. WJCY is a Nexstar station which is in negotiations with Directv and was not showing any sports. The game was
Question
254
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Accepted Solution
You said you helped me to get my reward
Hi I was supposed to get 300.00 reward and only got 200.00. Just talked to DIRECTV and they said they could not help me??? Here is the confirmation number you sent me from Valentina order number is 4225605704A. I really am so very tired of getting the run around it truly is exhausting!!
Question
188
4
Service doesn’t work
I have been a loyal customer for over 20 years. I have the service insurance. My tvs continuously give error code 613. I’ve called so many times for help with no resolution. I even called to terminate service and was advised to give it another try. I requested a technician and two days have gone by
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559
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