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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

4.5K

(4547)
M
Forward billing

When paying, is the bill you pay for the month ahead? Like the payment that went out on June 24th, was that for July?

Question

149

2

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Customer Service Phone Number for Property Damage

My backyard patio roof was damaged during a technical repair. I've been calling several numbers and spending MANY hours and I cant get any good phone number to get an answer.

Question

500

8

0

DIRECTV Premium Channel Promotions

Hi, Can you please let me know if DIRECTV is still offering customers the option for the 6 month promotion for the premium channels (HBO / STARZ, CINEMAX, SHOWTIME) since parting ways with AT&T and being with TPG? I am now only receiving promotions for certain premium channels in 3 month incr

Question

181

6

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Bill explanation

I would like an explanation of the charges on my bill. This month my internet charge went up $5.00 without any explanation.  Also would like to know what the XTRA charge covers as well as what the following charges cover.  TV access fee-2 clients, Advanced receiver charge, Regional Sports

Question

994

2

0

No app

Again my appointment s not going to happen. I just checked yesterday and e erything was OK. Now I have a note saying my appointment is on hold, but no one can tell me why. The first time I had a day and time, but when they didn't show or call they said I didn't have an appointment and I I didn't ha

Question

173

2

0

Closed

My new service

Not even close to what I could afford we spoke of affordability as I'm going thru government program to get assistance with cable and internet services I could only afford 90 top end seems it was around 65 dollars with no mention of senior discount disability discount or government program he seemed

Question

211

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Closed

Customer service

How to correct my service to fit what was discussed on setting up DirecTV in my home

Question

208

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MAX Streamng

How do I get help with my MAX Streaming. I subscribe to HBOmax thru DirecTV.  My HBOmax streaming worked fine then in May when the service switched to MAX Streaming I downloaded the new APP and installed it and connected to my provider and it worked fine.  Then around June 7th it quit wor

Question

308

2

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Care Code 201 (LU100)

Hello, I have tried to reset my password and am still unable to login to my account. It continues to give me this error and will not let me login. I need to update my billing information. 

Question

27.9K

7

file complaint

Where can I find and number or email to corporate office to file a complaint bout customer service double charging my bill  website stating one thing and the rudeness customers  there has to be a way.  DirectV  is a dishonest company with dishonest ppl working in their customer

Question

211

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