New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account
Learn how to manage your Satellite account.
4.5K
All
Question
Forward billing
When paying, is the bill you pay for the month ahead? Like the payment that went out on June 24th, was that for July?
Question
149
2
0
Customer Service Phone Number for Property Damage
My backyard patio roof was damaged during a technical repair. I've been calling several numbers and spending MANY hours and I cant get any good phone number to get an answer.
Question
500
8
0
DIRECTV Premium Channel Promotions
Hi, Can you please let me know if DIRECTV is still offering customers the option for the 6 month promotion for the premium channels (HBO / STARZ, CINEMAX, SHOWTIME) since parting ways with AT&T and being with TPG? I am now only receiving promotions for certain premium channels in 3 month incr
Question
181
6
0
Bill explanation
I would like an explanation of the charges on my bill. This month my internet charge went up $5.00 without any explanation. Also would like to know what the XTRA charge covers as well as what the following charges cover. TV access fee-2 clients, Advanced receiver charge, Regional Sports
Question
994
2
0
No app
Again my appointment s not going to happen. I just checked yesterday and e erything was OK. Now I have a note saying my appointment is on hold, but no one can tell me why. The first time I had a day and time, but when they didn't show or call they said I didn't have an appointment and I I didn't ha
Question
173
2
0
Closed
My new service
Not even close to what I could afford we spoke of affordability as I'm going thru government program to get assistance with cable and internet services I could only afford 90 top end seems it was around 65 dollars with no mention of senior discount disability discount or government program he seemed
Question
211
3
0
Closed
Customer service
How to correct my service to fit what was discussed on setting up DirecTV in my home
Question
208
2
0
MAX Streamng
How do I get help with my MAX Streaming. I subscribe to HBOmax thru DirecTV. My HBOmax streaming worked fine then in May when the service switched to MAX Streaming I downloaded the new APP and installed it and connected to my provider and it worked fine. Then around June 7th it quit wor
Question
308
2
0
Care Code 201 (LU100)
Hello, I have tried to reset my password and am still unable to login to my account. It continues to give me this error and will not let me login. I need to update my billing information.
Question
27.9K
7
file complaint
Where can I find and number or email to corporate office to file a complaint bout customer service double charging my bill website stating one thing and the rudeness customers there has to be a way. DirectV is a dishonest company with dishonest ppl working in their customer
Question
211
3
0