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Satellite Account
Learn how to manage your Satellite account.
3.1K
All
Question
When will I be able to log into the Paramount+ app using my DirecTV credentials as I currently subscribe to Showtime?
I currently subscribe to Showtime through DirecTV. Showtime has merged with Paramount+. When will I be able to log into the Paramount+ app using my DirecTV credentials? It's a similar situation to the merger of HBO into Discovery+. When that happened I was immediately able to access the new Max app
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716
1
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Service Address changes
Unable to have the Movers Department change my service address for local channels. We snowbird/RV and our service address changes frequently. After 2 years of flawless changes to our service address when moving locations, they (Movers Dept) say there is an error on my account and they cannot change
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330
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To make a payment arrangement or promise to pay, the article says to go to My Account and choose "Need more time to pay?"
Neither the header nor the phrase exists. Any ideas?
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1.5K
2
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paperless statements missing for six months now--will they ever return?
(I've been with DIRECTV since '95. I was an AT&T Wireless customer for a time and opted for the merged account/DIRECTV combined billing discount. Subsequently I dropped AT&T Wireless.) For six months now, directv.com says go to AT&T for billing and att.com says go to directv.com for billing. I haven
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369
7
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Can’t login to account
Everytime I try to login to my account it gives me this I have called at least 15 times to directv and even att and I am getting nowhere. Idk what to do. I can’t login to my account and it’s frustrating!!!
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164
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Forward billing
When paying, is the bill you pay for the month ahead? Like the payment that went out on June 24th, was that for July?
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153
2
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Customer Service Phone Number for Property Damage
My backyard patio roof was damaged during a technical repair. I've been calling several numbers and spending MANY hours and I cant get any good phone number to get an answer.
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527
8
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DIRECTV Premium Channel Promotions
Hi, Can you please let me know if DIRECTV is still offering customers the option for the 6 month promotion for the premium channels (HBO / STARZ, CINEMAX, SHOWTIME) since parting ways with AT&T and being with TPG? I am now only receiving promotions for certain premium channels in 3 month increments
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185
6
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Bill explanation
I would like an explanation of the charges on my bill. This month my internet charge went up $5.00 without any explanation. Also would like to know what the XTRA charge covers as well as what the following charges cover. TV access fee-2 clients, Advanced receiver charge, Regional Sports Fee, TV acce
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1K
2
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No app
Again my appointment s not going to happen. I just checked yesterday and e erything was OK. Now I have a note saying my appointment is on hold, but no one can tell me why. The first time I had a day and time, but when they didn't show or call they said I didn't have an appointment and I I didn't hav
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189
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