2 Messages
Need to report a fraud account that is not my account
Fraud Direct TV account opened in my name at 13 Giard Drive Apt#7, Windsor Mill, Maryland 21244 , Account (Edited as per community guidelines). I have never lived at that address nor did I open an account in my name. When can you remove my name and remove from the credit reporting agencies?
sbepps719
2 Messages
2 years ago
Account opened in my name is not my account, nor did I autorized it
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DIRECTVhelp
Community Support
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255.3K Messages
2 years ago
Hello @sbepps719,
Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver's license details, and address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines https://forums.directv.com/page/DIRECTV-Community-Forum-Guidelines your personal details will be scrubbed. Have a great day!
Regards,
DIRECTV Moderator
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shannon02
ACE - Expert
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21.2K Messages
2 years ago
You have to call DTV 1-800-531-5000. This is a customer to customer forum with little contact with DTV.
You can also try this www.directv.com/notmyaccount
(edited)
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Juniper
ACE - Expert
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23.1K Messages
2 years ago
@sbepps719
This is a public forum. Posting personal info like address and account number is exactly the kind of action that leads you into identity theft.
You can dispute at DirecTV's official webform: www.directv.com/notmyaccount
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shannon02
ACE - Expert
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21.2K Messages
2 years ago
That is the fraud account address not theirs but still shouldn't be posted.
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