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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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Customer Account Data Stolen... Scammers are Scamming Us

I get a call a day (not exaggerating!) from someone claiming to be from "AT&T DirecTV" offering me a discount. Yesterday they even created a phony "DIRECTV" caller ID. The guy with the Indian accent then comes on and gathers personal information in an attempt to hack into my account, and when that f

Question

1.1K

3

Your DIRECTV satellite services have been disconnected.

My DIRECTV account was a combined account with ATT Wireless. Yesterday my wireless account was transferred to a new account number and closed. Somehow this caused the above message to appear on my Directv account now when I login. ATT won't help, DirecTV won't help, seems I'm caught in a loop of Dir

Question

273

2

0

2021 Bill

Where can I get Copy of bill from July 1, 2021 through November 30, 2021

Question

153

2

0

Closed

Retrieve copy of an old bill

Where can I find a copy of a bill from July 1, 2021 through December 1, 2021

Question

148

0

0

BBB - Customer Service

I cannot wait to go to the BBB on Direct TV. I am trying to do something very simple and it has taken over 3 hours and I am absolutely being treated like crap, and they do not care about the consumer

Question

173

4

0

Guy with a DirecTV logo shirt showed up at our door

My husband had a guy show up at our door yesterday, claiming to be a DirecTV representative. He was stating that we may qualify for a senior discount, and requested to see our bill. Fortunately, my husband didn't have ready access to this information, and told the guy I could provide it, but I would

Question

934

5

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Payment to Directv that they say they cannot locate

Please research the payment that I made on June 20, 2023. Check for $156.84, payment went through on 6/20/23: cashed by AT & T services, I have received emails regarding my payment for the next month that has not been paid. And of course the reason is that two payments of $156.84 were received. The

Question

173

2

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Billing request

I need to pay my bill and I just need the balance. Logged on, no info available. The menu indicates I have no TV service. This has been going on for years. I pay my bill every month but if I am going to be out of town I try to pay ahead and get my balance. However, it's hard to get a balance when I

Question

196

4

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Cancel srevice

What is my direct tv payoff account (Edited per community guidelines)

Question

190

4

0

Closed

Need to report a fraud account that is not my account

Fraud Direct TV account opened in my name at 13 Giard Drive Apt#7, Windsor Mill, Maryland 21244 , Account (Edited as per community guidelines). I have never lived at that address nor did I open an account in my name. When can you remove my name and remove from the credit reporting agencies?

Question

1K

5

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