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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

(3449)
Switching from DISH

Are there any incentives for switching from Dish Network to DirecTV?

Question

744

1

0

Bundled/Promo Pricing

I was on an promotional offer when I signed up for broadband + video. Does anyone know what happens to my internet price when I the promo period ends? What if I choose to downgrade my internet tier, or if I decide to drop video altogether? Thanks

Question

161

4

Customer Account Data Stolen... Scammers are Scamming Us

I get a call a day (not exaggerating!) from someone claiming to be from "AT&T DirecTV" offering me a discount. Yesterday they even created a phony "DIRECTV" caller ID. The guy with the Indian accent then comes on and gathers personal information in an attempt to hack into my account, and when that f

Question

1K

3

Secure key for outlook

I still use xxx@bellsouth.net email account on outlook. It stopped syncing. In the past I use to be able to log in to att.com and create a secure key to fix this but not anymore. I used to have wireless/wifi/directv, I dropped the first two. Now when I log in to my att.com account it goes to "Direct

Question

240

2

0

Your DIRECTV satellite services have been disconnected.

My DIRECTV account was a combined account with ATT Wireless. Yesterday my wireless account was transferred to a new account number and closed. Somehow this caused the above message to appear on my Directv account now when I login. ATT won't help, DirecTV won't help, seems I'm caught in a loop of Dir

Question

252

2

0

2021 Bill

Where can I get Copy of bill from July 1, 2021 through November 30, 2021

Question

144

2

0

Closed

Retrieve copy of an old bill

Where can I find a copy of a bill from July 1, 2021 through December 1, 2021

Question

138

0

0

BBB - Customer Service

I cannot wait to go to the BBB on Direct TV. I am trying to do something very simple and it has taken over 3 hours and I am absolutely being treated like crap, and they do not care about the consumer

Question

150

4

0

Guy with a DirecTV logo shirt showed up at our door

My husband had a guy show up at our door yesterday, claiming to be a DirecTV representative. He was stating that we may qualify for a senior discount, and requested to see our bill. Fortunately, my husband didn't have ready access to this information, and told the guy I could provide it, but I would

Question

762

5

0

Payment to Directv that they say they cannot locate

Please research the payment that I made on June 20, 2023. Check for $156.84, payment went through on 6/20/23: cashed by AT & T services, I have received emails regarding my payment for the next month that has not been paid. And of course the reason is that two payments of $156.84 were received. The

Question

146

2

0

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