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Satellite Account
Learn how to manage your Satellite account.
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Gift card hassle
Directv customer support is awful. I've been getting the runaround for weeks about a $100 gift card I was promised when I renewed my service. I don't want to call someone and sit on hold for an hour only to have them direct me to somebody else where I have to sit on hold for another hour only to fin
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206
1
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One hour and 37 minutes on hold waiting to speak with a representative.
On top of that a recording pops on every 5 mins or so updating the wait time, which is now at another 35 minutes. This is just unacceptable. Why can't Direct TV set up a call back system the way other companies with long wait times do? What I need to do can't be done online (because I get a tech iss
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763
4
how do I get a refund for NFL Sunday Ticket
I auto-prepaid for NFL Sunday Ticket in December of 2022 for the 2023 season. I was getting NFL Sunday Ticket thru NFLSUNDAYTICKET.TV TO GO. Had an account since 2019. Directv lost the rights to the NFL so how do I get a refund?
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438
1
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Access my bill
The link to "Access Your Bill Online" doesn't work. When I tap it the response is "400 Bad Request" and "Request Header Or Cookie Too Large".
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702
11
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I need to get my service working properly again. I have made many, many calls and the service still isn't working.
This is a business account and we have two Tv's that keep going in and out I have to reset the boxes all day long just to get them to work. I need a technician to come and resolve this this. What does it take to make this happen??? The address is 4200 Jonesboro Road Union City, GA. 30291. The name o
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200
6
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Website guide incorrect
The guide on the website is incorrect. When you first access the guide the programs listed for a channel actually are correct. If you scroll to the later date or select a later date the programs listed are not for the channel they are displayed for.
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216
2
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Missing channel 51 KFXK
Still missing channel 51 in quitman texas...my channel for Dallas Cowboys and MLB playoffs. Any recent update
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517
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use in recreational vehicle
I use Directv Streaming at home. I just purchased an RV. How much would it cost to add the RV to my account?
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973
4
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Protection Plan changed to premium without my consent TWICE!!!
2 times in the past 6 months or so I needed service to my Satellite service. I had no complaints about the service, but when I checked my account later my protection program was changed to Premium at 21.99 from 8.99. I changed it back online, but this is really annoying and as I see it illegal! No o
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422
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