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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

(3448)
Monthly bill increase 194%

My monthly bill has increased by 194% for no reason. I had paid my bill on 14 September. One (1) of my two (2) TVs has been made inactive. Now, my second (2nd) TV has been made inactive.

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209

5

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Two Directv accounts set up at one address

In October/2022 we cancelled our Directv service at Lynchburg TN that we had established for many years. In December/2022 we found another withdraw from our credit card. When we contacted ATT we were informed there was a Directv Business account set up at Lynchburg TN in on April 27,2019 that we wer

Question

175

1

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Can’t log in and no longer have access to email address listed on account

I tried to log in to my Direct tv satellite account and after the second attempt I received a care code 205.2 error. I did not exceed the number of attempts and am trying to unlock account. I am unable to reset my password because I no longer have access to the email address on record on my account.

Question

271

1

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Can’t login to Satalite

When I try to login to my DIRECTV Satalite account I’m redirected to streaming.

Question

144

1

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My Bill Increased 35 Dollars When It's Supposed to Be Price Locked For 2 Years

When I first got my TV service I was told that my cost would be price locked at $105 for 2 years. I Have been a customer aince May of this year. The other day I get an email the other day that they are hiking my bill up an additional 34 bucks a month which is outrageous to begin with. I understand c

Question

475

5

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Change payment method

I got a new debit card and the payment was declined. I need to restore my service with correct debit card number.

Question

214

1

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Gift card hassle

Directv customer support is awful. I've been getting the runaround for weeks about a $100 gift card I was promised when I renewed my service. I don't want to call someone and sit on hold for an hour only to have them direct me to somebody else where I have to sit on hold for another hour only to fin

Question

171

1

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How do I get my installer ID number again?

Lost installer ID number

Question

148

3

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One hour and 37 minutes on hold waiting to speak with a representative.

On top of that a recording pops on every 5 mins or so updating the wait time, which is now at another 35 minutes. This is just unacceptable. Why can't Direct TV set up a call back system the way other companies with long wait times do? What I need to do can't be done online (because I get a tech iss

Question

619

4

how do I get a refund for NFL Sunday Ticket

I auto-prepaid for NFL Sunday Ticket in December of 2022 for the 2023 season. I was getting NFL Sunday Ticket thru NFLSUNDAYTICKET.TV TO GO. Had an account since 2019. Directv lost the rights to the NFL so how do I get a refund?

Question

374

1

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