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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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How do I get my installer ID number again?

Lost installer ID number

Question

170

3

0

One hour and 37 minutes on hold waiting to speak with a representative.

On top of that a recording pops on every 5 mins or so updating the wait time, which is now at another 35 minutes. This is just unacceptable. Why can't Direct TV set up a call back system the way other companies with long wait times do? What I need to do can't be done online (because I get a tech iss

Question

715

4

how do I get a refund for NFL Sunday Ticket

I auto-prepaid for NFL Sunday Ticket in December of 2022 for the 2023 season. I was getting NFL Sunday Ticket thru NFLSUNDAYTICKET.TV TO GO. Had an account since 2019. Directv lost the rights to the NFL so how do I get a refund?

Question

407

1

0

Access my bill

The link to "Access Your Bill Online" doesn't work. When I tap it the response is "400 Bad Request" and "Request Header Or Cookie Too Large".

Question

625

11

0

I need to get my service working properly again. I have made many, many calls and the service still isn't working.

This is a business account and we have two Tv's that keep going in and out I have to reset the boxes all day long just to get them to work. I need a technician to come and resolve this this. What does it take to make this happen??? The address is 4200 Jonesboro Road Union City, GA. 30291. The name o

Question

175

6

0

Website guide incorrect

The guide on the website is incorrect. When you first access the guide the programs listed for a channel actually are correct. If you scroll to the later date or select a later date the programs listed are not for the channel they are displayed for.

Question

187

2

0

Missing channel 51 KFXK

Still missing channel 51 in quitman texas...my channel for Dallas Cowboys and MLB playoffs. Any recent update

Question

486

1

0

use in recreational vehicle

I use Directv Streaming at home. I just purchased an RV. How much would it cost to add the RV to my account?

Question

926

4

0

Protection Plan changed to premium without my consent TWICE!!!

2 times in the past 6 months or so I needed service to my Satellite service. I had no complaints about the service, but when I checked my account later my protection program was changed to Premium at 21.99 from 8.99. I changed it back online, but this is really annoying and as I see it illegal! No o

Question

346

5

0

How to logout account on Samsung TV?

On vacation, logged into my DirectTV account and now cannot logout. Suggestions on how to logout account on this TV? Thanks.

Question

542

3

0

NEED HELP?

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