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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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(3448)
Still no resolution. I pay for a service and still is not fixed.

I've called twice in one week about the same issue. Last night the rep said a supervisor will call me in one hour. No one ever called.

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150

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Accepted Solution

Official Solution

Closed

SCAM ALERT Direct TV Fixed Bill Promotion

Scam Alert!! Received a call from Direct TV Promotions Department telling me that because they are losing so many customers they are reaching out to the long time loyal customers and offering this promotion. You will receive 2 years of Direct TV which includes all premium packages for $79.00 because

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980

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Formal Complaint Regarding Offensive Behavior by Direct TV Call Center Agent Maricar (Emp# J7381A)

Dear [Customer Service Manager/Complaints Department], I am writing to formally file a complaint regarding an incident during a recent call to the Direct TV customer service center. On September 25, 2023, I contacted your customer service line, and the call was answered by a representative named Mar

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179

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Reward Card

My reward card does not work. I registered and can see the funds available but every time I try to use the card it gets declined. I called the number on the back but when I give the security code they say it does not match and they hang up instead of transferring me to a person.

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199

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Statements being sent to old email

I've been with Direct Tv since 2014. We changed emails a few years ago. We dropped Direct Tv this summer and decided to pick it back up. Even though my email is correct in my profile and verified on the phone with a direct tv csa...I'm still getting statements sent to the Wrong email address. Luckil

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196

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Credit Balance of closed account

I received a debit card with a balance of $59.22 which represented my credit balance when I terminated my DirecTV account. At the bottom of the letter it says if I want my money in a paper check form all I need to do is go online and request it. Does not give a link or a phone number. This card if I

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207

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+12132951006

I received a call from this number today attempting to get a contract for a gemini device. A text was sent requesting my social security number. The text indicated it was from att. Very pushy salesman. Price was substantially cheaper than my orevious package. Scam?

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135

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What is going on? Genesis???

Ok, I’m up for it ; however, when I asked if they will continue to offer a channel (like Bally’s) where I can watch Dallas Stars play, I get a “sure.l?” But “no guarantee.” Ok, you want me to commit to you for 12 months, but you cannot commit to me that your programming will include the Dallas Stars

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463

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Account not in my name

Someone set up a DircectTV account using my Social Security number, but an old address and a misspelled last name. I found the account is now cancelled, but owes $650. I never signed up for this account, DirectTV never verified proper identification. How can I get it removed, so it does not go to co

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CANCEL SERVICE

Tired of your foreign customer service reps.

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173

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NEED HELP?

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