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U-verse TV

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DVR Erasing My Recorded Programs

I live in Ohio and this has started happening to me on recordings that were on there for a while and ones I recently recorded. This is not a space issue I have not exceeded the capacity either before or especially now that most of them have been erased. Other older threads say this has been a known

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Erased recordings

All of my recordings, except one, have been erased.   I didn't have a lot of them, so it can't be a space issue.  Can I get them back?

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Replacing receiver

Last Monday, our receiver stopped working, spent over an hour with tech support, they then decided to send a new receiver which I received on Thursday. Hooked it up and it still didn't work, spent another 1.5 hours on the phone with tech and they couldn't fix it. Now a tech is going to come to our

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Another outage in my neighborhood

Last week the entire neighborhood where I live experienced a fiber outage (tv and internet) for the entire week. It went out last Sunday evening around 8:00pm and did not come back on until that Friday at about 4:30pm. It was up all through the long 4th of July weekend. Now it has gone out again at

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What is the meaning of "ONT"?

I am trying to understand the service and installation that I have for U-Verse TV and wireless.  Many posts on this site refer to ONT, a term I do not know.  Please clarify.Thanks.

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How many U-verse HD streams with VIP2262 and Fiber 300 service?

Hello. I recently upgraded to Fiber 300 internet service.  I have U-verse TV with whole-house DVR.  The article https://www.att.com/support/article/u-verse-tv/KM1040899/ , under "How does AT&T Fiber make your TV experience better?", says that 6 HD streams should be available for watch

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TV with RVs

How does TV service work with a stationary RV?

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Frozen, Pixelated Black Screen

Our TV continues to give us a black screen, pixelated screen or freezes for 2-3 seconds, whether live or recorded

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U-verse Utility Easement

I am not a customer AT&T, but when your employees come around to use the electrical post which is located between my backyard and my neighbor's backyard, as I understand it, they get permission from my neighbor to go through her property.  However, when my neighbor is not home they come to my house

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Gateway/access point not found or connection error

See subject. I have followed all the instructions I can find from the att troubleshooting. I am hooked up to two tvs wirelessly and neither is working. They both keep giving the same message. I have unplugged and replugged everything countless times. I have pressed the buttons I was told to press. A

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