Streaming + Device & App

There are several channels at the top of the home screen. can you make these your favorites?  can you get them to stop changing? can you freeze the ones you want there?

I'm trying to open Amazon Prime and it will not open. It kicks me back to the last channel I was on. I have tried using the app that came with the TV and using the DirecTV Stream channel. Thank you.

I programed the remote, everything works except the sound. How can I go back in and program the sound so the remote controls the volume?

After a power outage I had to reconnect the soundbar for DIRECTV. Now when I go to one of the apps like Peacock, the soundbar disconnects.

I recently started getting tiling/pixelation while watching TV. I get DirecTV through the internet with Gemini boxes. I have two TVs with separate Gemini boxes and the tiling occurs on both TVs. Although I haven't moved or disconnected anything, I checked the cable connections. The software is curre

My daughter is moving, can she take the box she is using now, will it work at the new address?

Can I connect Gemini to a hdmi splitter box? I want to connect the gemini, dvd player, and roku. My TV has 2 hdmi inputs.

The availability of the regional sports channel, Altitude, is the entire and sole reason I signed up for DirecTV service. Last Thursday when I was still on my free trial I was able to watch a game on Altitude without problem. The channel showed up in my guide, I was able to navigate to it and watch

I went through four boxes from dIRECTV stream you guys need to get rid of the hamster in the background with the wheel. It’s annoying I get at least 2 to 300 times every commercial break and I’m getting tired of it. I’m keep on getting the same thing is every single day on both of my receivers boxes

Gemini Air: Have had a couple of months. Lately every so often when I turn off using remote cycles back to on and settles on an HDMI source not used then displays the error message re no source. Very weird. When I turn it off a second time it does go off.