Streaming + Device & App

The picture clarity has gone downhill dramatically in the last month or so and after calling tech support several times they finally sent and charged me for a new gemini air to resolve this issue. I have originally have been using a gemini (AT&T branded) set top box and was guarantied this would res

Gemini air stopped connecting to the Internet. When I try to type in the password, it says it’s not correct. I tried Sevaral times. I have other Gemini air, which work fine with that password. I tried to use the QR code but that wouldn’t work either. I have tried restarting the device.

Is there a way to turn this off?

Hello, My directv is freezing constantly over the past few months when previously we had no issues since install 5 mos ago. Terrible service, and is very annoying when trying to watch tv.

Began my streaming service approximately 2 years ago and have been very pleased with it. Recently the C71KW-400 box has begun to power off randomly. Sometimes it's within minutes and sometimes it can be several hours. Can't find any definitive information on what causes the problem, or how to correc

As a former DTV Satellite customer, we were used to being able to set things up to record a series and only get new episodes. We're now on DTV-Stream, and have not been able to figure out how to do that - if we set a series to record, it records every single episode that is broadcast, whether it is

Gemini system with internet: Was giving trouble, and then it became unable to complete booting after a couple of months. Got a replacement, and after a few days of working, suddenly the TV picture is now larger then the screen, on all programs including the Home screen. Not a huge change, but enough

We are getting a lot of pixelations on local channel 3 (WLBT - channel 3 Jackson, MS). Pretty much unwatchable at this time. I have reached out to the station and they report everything is good on their end and suggested I report this to Directv Stream. Please check this out as soon as possible. Tha

Bought a new Hisense TV and started Directv Stream simultaneously. Already lost the TV remote so it's now a pain to change the input setting every time we turn on the TV. Is it possible to program the Gemini remote to control our Hisense TV, especially the input button? TIA Sincerely, Sean Hoffert

I can't seem to find current directions on how to pair my new remote with our smart tv.