Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

Streaming Account

Streaming Account

Learn how to manage your Streaming account.

785

(830)

Accepted Solution

Changing from DirecTV satellite service to DirecTV Stream service

What DirecTV customer service contact phone number do I call to change from Satellite service to Stream service? In changing from SAT to STREAM will I get to keep all my reward Perks accumulated while subscribed to the SAT service (15+ yrs), as well as my appreciation packages that I had while a sat

Question

66

5

0

How to buy a Gemini Air device

How does one buy a Gemini Air device? What does it cost, to purchase it outright. Is there a monthly usage fee once purchased (i.e. Not leased) if using with DirecTV Stream service.

Question

54

2

0

Directv Perks / $15 bill credit

Has anyone claimed a 15 dollar bill credit on the Directv Perks website and had it automatically credited to your bill. I have claimed that reward 4 times since December and every time I have to contact their live chat support to get it applied to my bill. It is supposed to automatically apply in 1

Question

53

1

0

Logging into my account

I have changed User Name and Password and still can't get into my account.

Question

22

2

0

Can’t sign up for service.

I tried signing up for Directv with internet service on the website and every time I try putting a debit or credit card it won’t take it. It lets me pick the package I would like to go into but when I get to the payment and click submit it comes back with an error message. Saying authorization decli

Question

41

12

0

Closed

Not able to sign up for Directv with internet

Has anyone experienced this issue while trying signing up for Directv with internet. It won’t take any payment method like visa, Mastercard any kind of debit or cards. It keep saying authorization decline. We can’t validate. Please try another different card. My cards are find. I called the bank and

Question

20

1

0

Accepted Solution

Closed

Does DirecTV Stream require a 24-month contract?

I see a 24-month commitment period and steep early termination fee in the fine print, but then on the ordering page it clearly says month-to-month, cancel anytime. Which is correct?

Question

4.1K

21

0

Samsung smart tv app has no profiles

The app available on my new Samsung smart TV doesn't have the ability to choose a profile. My old tv with a Roku had profiles, as do my phone and tablet apps. Did the profile option not get rolled out to that app??

Question

199

11

0

Accepted Solution

DIRECTV Streaming does not recognize my user ID and PW

There was a power outage and TV wasn't connecting to the network, so I rebooted. Everything then came on but DTV asked for sign-on. I entered it but it was not accepted. I deleted the app and reloaded it and tried again, still no luck. The app is there but no recordings, when I try to get them it te

Question

102

4

0

Trying to view account on Directv.com

I enter username and password, get text to verify then enter, goes back to login several times. Haven’t been to site in 6 months is this the correct address? Thx

Question

44

1

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...