
Streaming Account
Learn how to manage your Streaming account.
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Accepted Solution
Changing from DirecTV satellite service to DirecTV Stream service
What DirecTV customer service contact phone number do I call to change from Satellite service to Stream service? In changing from SAT to STREAM will I get to keep all my reward Perks accumulated while subscribed to the SAT service (15+ yrs), as well as my appreciation packages that I had while a sat
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66
5
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How to buy a Gemini Air device
How does one buy a Gemini Air device? What does it cost, to purchase it outright. Is there a monthly usage fee once purchased (i.e. Not leased) if using with DirecTV Stream service.
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54
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Directv Perks / $15 bill credit
Has anyone claimed a 15 dollar bill credit on the Directv Perks website and had it automatically credited to your bill. I have claimed that reward 4 times since December and every time I have to contact their live chat support to get it applied to my bill. It is supposed to automatically apply in 1
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53
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Logging into my account
I have changed User Name and Password and still can't get into my account.
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22
2
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Can’t sign up for service.
I tried signing up for Directv with internet service on the website and every time I try putting a debit or credit card it won’t take it. It lets me pick the package I would like to go into but when I get to the payment and click submit it comes back with an error message. Saying authorization decli
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41
12
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Closed
Not able to sign up for Directv with internet
Has anyone experienced this issue while trying signing up for Directv with internet. It won’t take any payment method like visa, Mastercard any kind of debit or cards. It keep saying authorization decline. We can’t validate. Please try another different card. My cards are find. I called the bank and
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20
1
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Accepted Solution
Closed
Does DirecTV Stream require a 24-month contract?
I see a 24-month commitment period and steep early termination fee in the fine print, but then on the ordering page it clearly says month-to-month, cancel anytime. Which is correct?
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4.1K
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Samsung smart tv app has no profiles
The app available on my new Samsung smart TV doesn't have the ability to choose a profile. My old tv with a Roku had profiles, as do my phone and tablet apps. Did the profile option not get rolled out to that app??
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199
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Accepted Solution
DIRECTV Streaming does not recognize my user ID and PW
There was a power outage and TV wasn't connecting to the network, so I rebooted. Everything then came on but DTV asked for sign-on. I entered it but it was not accepted. I deleted the app and reloaded it and tried again, still no luck. The app is there but no recordings, when I try to get them it te
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102
4
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Trying to view account on Directv.com
I enter username and password, get text to verify then enter, goes back to login several times. Haven’t been to site in 6 months is this the correct address? Thx
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