Streaming Setup & Equipment

Having problems with a laterally stretched out Picture and later no sound, I recycled the box but the problems persisted. Eventually I found that the power light on the device was off, but repeated reactivation's follow the same pattern: blue light for a while, then no power. I unplugged the power t

I have had my Gemini Air for about a month and it works great except for one VERY annoying problem: If I turn off my TV (LG C5) with the Gemini remote and later want to turn the TV back on, the ON button on the remote does nothing. I need to use my TV remote to turn on the set. Once I do that, it ta

My wife insists on using channel numbers, so I don't have much choice for streaming besides Directv Gemini Air. She wants a TV for the kitchen in the 14" to 17" range. I keep getting the runaround from various AI (Use Samsung, they don't make that size, Use this, it doesn't support HDMI-CEC) and bas

Perhaps because of the recent update, I now have to use my Samsung remote to select inputs. My DTV remote can still call up the input screen and navigate the selection, but the "select" central button doesn't work (usually). That's when I have to go to the Samsung remote. I don't know how I lost thi

This has happened many times. After multiple resets; which temporarily fix the problem, I Replaced the device. Same problem with new device. Have sound but bright green screen. When I switch away from Gemini and go through the Stream app there's no issues.

When my Gemini remote mute button is pressed the bose LS Ultra soundbar will mute for a split second and then turn on again. I've tried resetting the remote control with no luck. Can someone suggest a fix?

As documented on multiple sites, Samsung TV and Gemini Air simply do NOT work together. Got a new QN70F w/ Samsung soundbar (CEC/Anynet) and Gemini Air refuses to work properly whether routed to alternate HDMI In or through Soundbar. Paired remote both automatically and manually. All works great on

39603960X I have used the streaming since the ATT days. No longer use on computer because of the Windows version I stay with for other software. But, use on phone and two different TVs. The newest connection (connected through a Roku Express 3960X) has given me fits for a couple of days and now want

I have been trying to sign up for DirecTV for a bit. I keep on getting error messages so I call my bank thinking their blocking the charge, nope! So I call DirecTV, they tell me its the bank which I told them its NOT! They then proceed to tell me my account is flagged for fraud or something? I dont

I signed up with Directv two weeks a go and I don't have any equipment yet as today , where is my equipment , if I don't get an answer today I will be canceling the service