New Member

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2 Messages

Friday, March 20th, 2026

LIBRARY of recordings does NOT show up on Windows 11 computer

I can see LIBRARY of recordings on my DVR and on my iPhone DirecTV APP but not on my Windows 11 PC computer.  Is this a feature or a bug?  Thank you.

When I click on LIBRARY I get this (but no programs show up):

My Purchases
Want to add to your collection? You can buy or rent titles from a DIRECTV receiver or via the web.
Pull down to refresh (and a down arrow... which does not click)
Oldest First
Selected Oldest First

ACE - Sage

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46.7K Messages

3 days ago

What web browser are you using?

When did the problem start?

Community Support

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255.8K Messages

3 days ago

We haven't seen any widespread issues with accessing recordings via browsers, so this is likely a local setup or connection hiccup, @gregklipstein. To get back to your shows, please check your internet and ensure you're using a compatible browser. You can find step-by-step help here: Get help streaming DIRECTV on your computer | DIRECTV Support If that doesn't work, click "Contact Us" at the bottom of that page or reply here, so we can take a closer look! Charles, DIRECTV Community Team

New Member

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2 Messages

2 days ago

I'm a retired computer techie and don't have a problem with working a computer.  I have used Firefox and Edge and both work fine for all DirecTv stuff except the Library doesn't show any DVR recordings on either.  Other ideas?

Community Support

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255.8K Messages

2 days ago

Firefox is no longer a supported browser, so functionality is not fully guaranteed. A technical specialist is ready to help you with the issues you're experiencing while accessing the Library on Edge. Sending you a DM now. John, DIRECTV Community Team

ACE - Sage

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46.7K Messages

2 days ago

I have no issues using Chrome on my Windows PCs. 


NEED HELP?