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CBS Freezing

When watching CBS, the picture will freeze while the audio continues. It only lasts a second or two, but is very distracting.

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360

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Freezing on channel 3 CBS

When watching CBS here in Michigan the channel will freeze for 3 ton5 seconds. It does not happen on any other station. 49056 is the zip code.

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528

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Pay Bill Online

I want to pay my bill online but none of the links on your Website work, All I get is an error message.

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135

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"Are you saying my Genie Mini went out for ☕ without telling me?"

Well, maybe not that drastic. It could just have been the wireless video bridge. Follow these steps to restore the connection.

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38

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Gemini remote not controlling on/off of Samsung TV.

Gemini remote controls the Direct TV control box just fine. On/off to the control box no problem, channel selection no problem. Gemini also controls TV volume. Gemini will not control the on/off of my Samsung TV. Tried fixing this may times without success. Tried to enter the Samsung model number ma

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89

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No HDMI port on my TV

We have an older flat screen TV that lacks an HDMI port for the Direct TV Gemini to plug into, Our TV is built into a wall cabinet, so there is no way to access the back of this TV. There are We were told by a DirectTV rep that we'd need a converter. We have various female ports on the front of the

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134

7

Volume too loud on responses to voice commands

When I give a "play ..." voice command the response volume is earsplitting. I have not found a way to control this.

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46

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Unable to record a show that "shows" as streaming

I got a new Hisense tv and Direct tv won't allow us to record any Astros games. I can schedule them - just like before- from a channel we get in our package....but once the game is on....it gives me an error message that "recording is not possible on a streaming show." All other recordings work just

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101

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My Video Connection Has Gone on a Little 🏖️! What Should I Do Now?

As a satellite customer, you may see an Error Code of 620-625. Simply follow the prompts on the screen. Check here for more information.

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48

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internet

internet is very slow. trying to logon to laptop for aol email

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56

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NOT FINDING WHAT YOU'RE LOOKING FOR?