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Brief Power Interruption; BOTH C61K clients keep saying "Invalid PIN" when I enter the correct PIN, trying to re-add them as clients

There was a brief power interruption at my house, which caused my receivers to reboot: The HR54 server, 2 C61K clients, and other older, legacy receivers. When power came back and everything rebooted, everything except the 2 TVs connected to the 2 C61Ks worked fine. Both C61K clients required I ente

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4K channels disappeared from guide

I'm a satellite customer with an HR44-500 and a co-located Gemini. I also have two Genie minis. I received the Gemini about six weeks ago and had no trouble viewing 4K channels on the Gemini-connected TV. Last week, the four 4K channels (105-108) disappeared from my guide. Previously, the channels s

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Add El Trece Internacional to DIRECTV

Please add El Trece Internacional to DIRECTV. El Trece Internacional is the international signal of the Argentinean channel El Trece, owned by Artear (Grupo Clarín).

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DirecTV Volume changing on its own

Hi all. I have a strange issue with my DirecTV service that just started recently. I think it occurred around the time of the software update to my receiver. Behavior: When navigating the Guide, Menu, or changing channels the volume will also change. The volume seems to change based on the last acti

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Help

I've been a loyal Sling customer for about 6 years. I'm having a hard time letting them go but I love your entertainment package just need ION Mystery or Charge and TBN channels to leave Sling for good. I need these for my entertainment then I'll be loyal to you. Thank you.

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I cannot get my new Denon avr to pair with my genie remote

Just upgraded our 20-year-old avr with a Denon avr-S570BT. I have searched for hours to try to find an answer to why I cannot get it to pair with our Genie RC73 remote. The set up is the genie runs to the avr via HDMI in the SAT port, then from the avr to the tv via the monitor port to the HDMI arc

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DIRECTV app on Gemini Devices

Why does DIRECTV block the DIRECTV app on the Play Store for Gemini devices? I have a specific use case where I have DIRECTV Satellite, but would like to add DIRECTV Stream for DVR overflow when I max out my tuners. I like to DVR most of the sports I watch so I can zip through commercials. Unfortuna

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Formula One

Satellite Customer. If I add Apple TV as an add on to my Direct TV package does that unlock the formula one on channels 205-7 and channel 930 in the Satellite Guide ? I have an HR44 device as well.

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Genie 2 upgrade. Receiver not connected to internet, no on demand, and no app

We’ve been Directv customers for over two decades. Recently had our Genie upgraded to the Genie 2 after we started having issues with one of the boxes. We’re now on our third Genie 2 receiver in three weeks and it still doesn’t work. The equipment is in the account but it says not connected to the i

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Your MLB teams are on DirecTV!

There will be a free preview of MLB Extra Innings for games on regional television channels that aren't in the viewer's market. It starts on Thursday, March 26 and run through Thursday, April 2. In addition, many of your baseball teams are changing channels, especially if they were on a FanDuel chan

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