
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
777
All
Question
Have unplug and plug back in wireless receiver and WAP everyday...
Every day my uverse goes out on my wireless receiver. Restarting the receiver alone does not fix. Unplugging and plugging back in does not fix. I have to unplug the wireless access point and unplug the receiver both, then plug them both back in. I have a full green set of bars as a signal to my wire
Question
162
3
0
Accepted Solution
Official Solution
For the uverse receiver cable box, is the “link” green light always supposed to be on even when the tv is off?
For the uverse receiver cable box, is the “link” green light always supposed to be on even when the tv is off? Feel like the box is getting really hot.
Question
716
3
0
U-verse not available at this time
I have tried to reboot the gateway and wireless receiver three times and it’s still not working
Question
65
1
0
Accepted Solution
Official Solution
Error message on new wireless TV receiver
Hi - the new wireless TV receiver I ordered arrived in the mail today. I followed the instructions to successfully pair with the wireless access point. The receiver required a restart and when it booted back up I am receiving the following error message: “Account unavailable. This Set Top Box does n
Question
341
1
VIP 1200 receiver
I was shipped a VIP 1200 receiver and have followed the directions to connect it to my TV. It goes through a process then asks me to reset my receiver every time. I cannot get any connection to U-Verse at all. It is connected to the TV through an HDMI cable and works with my other wifi receiver.
Question
583
3
0
No signal
TV model: Insignia 1080p not reading HDMI signal. Receiver: Cisco 7500. We have the same TV in our kitchen but a different receiver. Motorola/ATT-Uverse. My thought is the receiver needs to be replaced. Thoughts?
Question
63
3
0
Service outage
Notice the number of people complaining their service goes out regularly. U Verse wants you to believe it's something to do with the equipment in your house, and Jeffery echoes this, says it's humidity or weak signal, or whatever. Ar my house Uverse goes off every night at exactly 2:01 am, sometimes
Question
104
6
0
Why doesn’t AT&T do something about their abysmal tech support service?
Do they even give a ? Problem after problem for 11 years yet I stay like a fool. It would be nice if we could at least get someone to acknowledge their failures.
Question
78
4
0
Accepted Solution
Official Solution
Connect smart tv wirelessly
How to connect LG smart tv wirelessly to at&t u-verse instead of using hdmi connection
Question
1.8K
3
0
recordings are missing
I recently had to return my Uverse receiver and got a new one via Fedex. I hooked up the new one and everything works fine EXCEPT all my saved recorded programs are GONE! I've reset the unit multiple times. I've unplugged & replugged multiple times. They are gone! Any ideas how to recover them?
Question
58
2
0

