i had a power surge for like a minute on wednesday and now my verse cable is sitting on the please wait screen way to long how do i fix ?

Reboot the gateway first, let all lights come on.  Then reboot the DVR & allow it to come online and then reboot the receiver(s).

@hiphopgirl36 , have you tried what skeeterintexas suggested, or did you just decide to create a whole new post?

Do you also use AT&T Internet?  Is that working?

@JefferMC Yea I tried it and I have at&t intrendy and that is working fine 

Ok, well then:

1. How many U-verse receivers do you have?
2. Are they all doing the same thing?
3. Can you post a picture of what the "please wait..." screen looks like to be sure we understand what the receiver is doing?

I have two but the other one is in my room and I have always had problems with that one so I never use it. It’s the one in my living room that is showing to please wait on my tv I will when I get home from work the one in the living room is a wireless one 

Ah.  If wireless, then you should also be checking on the WAP, the other box near the Gateway.  Unplug it, wait 30 seconds, plug back in.  Make sure all of its lights come back on.  Do the same for your Receiver.  If that doesn't fix it, post the picture.

The wap is the one that has the internet right that is the one that works. 

It sound like you haven’t heeded the advice give to reboot your hardware in sequence, @hiphopgirl36 

I really and strongly suggest this course of action.  

My internet is working it’s my cable that is not working and I have reset and unplugged it a few times and nothing changed on my tv screen, and everything is plugged in and the internet is working fine. @Gr8sho

Can you provide more details please @hiphopgirl36 about what hardware you have there, make and model, and how they’re connected together?   I’ll assume from your response the gateway box was indeed restarted.  

I don’t have the make or Model in front of me cuz I am at work and it’s Wireless cable Box and it’s connect to the internet but it’s giving me the please wait on my tv screen but the internet is working 

Att U-verse settop box only connects to the gateway via an Ethernet cable or a WAP.  

This is my box set up my there is a Ethernet cable connected to the internet box on the other 

The vertical box is the WAP.  Wireless access point.  It needs to be plugged into the gateway via Ethernet cable, probably what you’re calling the internet box.  The two boxes need to be separated by 3 ft.  I’m assuming the settop box that’s not working is in another room.  The other box in your picture is the DVR and it should be directly connected to the gateway as well.

Is the gateway a BGW210? 

The der Box is plugged in to the internet box which is on the other side of the tv by a Ethernet cable @gr8sho