S

New Member

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1 Message

Sunday, July 25th, 2021 1:04 AM

Can't get u-verse on 3 of my tv's........

I'm so frustrated.  On my bedroom, living room, and guest room I continually get a message that says:  u-verse is not available at this time.  Try again later".   (Edited per community guidelines) - it's available in my kitchen and den so why wouldn't it be on the other TV's???????   I have rebooted my Gateway, routers and everything I could find to reboot a million times and still the same message.  Think it's time to say goodbye to AT&T.........

No more phone calls and online chats for me.  I just want tv's that work.

ACE - Professor

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8.1K Messages

3 years ago

Did you call 800-288-2020 for tech support? Are the problematic receivers wireless or wired?

If wireless, consider moving them closer to the WAP.

If wired, make sure *all* connections are tight.

It's quite possible a tech can fix it. Unfortunately, AT&T doesn't know about customer issues if the customer doesn't notify the company.

ACE - Professor

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1.5K Messages

3 years ago

@susan78703 

The message indicates a link problem.  How are all the settop boxes connected back to the gateway?   


NEED HELP?