U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

1.2K

(1290)
Recordings disappearing from DVR

Last night I had 81 recordings on my DVR. Today 10. I've been gone all day and have not turn on my TV. Please advise.

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72

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Connecting U-verse to insignia tv

After a power outage in the neighborhood my connection to a new smart tv doesn’t work with my U-verse box. The smart tv connects to the internet but it seems like the U-verse can’t connect with the tv.

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746

8

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Trying to understand HDMI connection from STB to TV and no sound

Older generation Samsung TV, older generation Sony receiver, VIP2250 ATT box, current version of HDMI cables. Every few years I try to figure this out, get stuck, then leave things alone. The receiver doesn't have HDMI connections, the TV has 3 (none are labeled ARC). My connections work this way: A

Question

704

10

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Why do I have a red x on my screen?

Lost all my recordings and my device doesn’t work.

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2.7K

1

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U-verse service request?

We have both U-verse Internet and TV and recently had storm damage which broke of our electrical power service pole. We had the pole replaced and power restored. The U-verse wiring is still connected, but barely. Since this has happened we have had bandwidth issues that I don't remember having befor

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87

3

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Gateway and modem models

The gateway I have is model NVG599 and the modem model is VAP2500. Are these the most up to date components?

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154

1

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Series Record issues

I just checked the Scheduled recordings tab and was shocked to see several shows listed numerous times as a Series Record. I did not set these series up to record. They are not listed on the Series tab. Thank goodness I looked because there were about 150 episodes scheduled of various shows that I h

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85

1

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Inverse TV box

The TV screen has a gray wheel and then it goes to a red wheel

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96

1

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Recorded shows keep disappearing

For the last week or so my recorded shows list on my U-verse DVR keeps getting shorter and shorter. Even some shows I have set to not be deleted until I delete them have disappeared. I have tried rebooting the DVR as suggested but the deleted shows do not reappear. This has happened to both recent r

Question

201

5

0

Frustrated with how to get service for Uverse account

I have been a Uverse subscriber for several years now and have loved the service. Now when I need a technician, I can't talk to anyone for assistance to reboot my services; I have a Roku TV and can get service for regular programs but my Uverse it not allowing me to receive my program services at al

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137

5

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