U-verse TV Equipment

Where to return unused TV box

Following a power outage for about 30 minutes, the receiver seems to be in a loop where the red, blue and green lights flicker for a bit and then remain solidly on for a bit. Just going back and forth. I tried resetting the receiver twice to no avail by holding down the power button for 10 seconds,

I have my Uverse DVR ISB7500 wired with an ethernet cable provided by ATT. When I connect it with a different cable, the link light flashes slowly and never makes a connection. It works perfect when its connected with the provided cable however I need a longer cable. I am not sure what the issue is

Approximately 1-2 times per week my gateway will randomly reboot. When it does I lose TV, Internet and Phone service.  Sometimes after the gateway gets done rebooting I will also have to reboot the TV/DVR box in order to get the TV service back.  This has been going on for at least a mont

I am returning cable devices but keeping internet so need to retain the gateway . im not certain which is the gateway piece of equipment can you please help ?

Is there a way to use a U-verse wireless receiver in a location that is about 150 yards away from the WAP? I have a wireless bridge that extends the wifi internet to the location I would like to use the receiver at and I have excellent wifi signal and the internet works great but I was told by an A

Hello, This week my wired DVR receiver started showing the message "This Channel jumped to live TV to allow TV viewing or recording on the DVR receiver". This happens even if we do not have any recording going on the DVR or any other TV receiver being on. I called the customer support line and t

Hello...not sure if anyone else has had this problem...but everytime my husband and I create a playlist, after going through the A-Z list of videos to save to the playlist...it deletes it and we have to start all over. How can I retrieve those list? or why is it that the playlist is deleted or lost

Hi, so my power went out last night for less than 5 minutes. When it came back on the cable box in my room started working properly and the wifi started working properly but the cable box in the living room is blinking green blue and red. I've tried holding down the power button for 10 seconds and

I have a Pace IPH8005 receiver. 3 wireless tvs are working fine.  The tv that is plugged into the HDMI port is not working (dark black screen).  Wireless and ethernet internet works.  Pressing the power button does not work - nothing happens.  The menu button does not work.