
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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DVR error code 401 - unauthorized
I’m getting Error Code 401 on my Uverse DVR when I try to ‘Search’ for programs to potentially record. It’s been happening for a few days on all tvs in the home. Any advice on resolving this issue?
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My ISB 7005 cable box doesn't work. How do I get the cable box replaced?
Initially, the power button was not functional and the Link, HD, and Record lights would blink simultaneously at about a 6-7 second interval. I pressed the reset button for 10 seconds and it restarted but never got past the three blinking dots at restart. I then got on the forum and followed the ins
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186
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How can I arrange for a tech to come to my home to check the line to one of 4 cable boxes?
I have 4 cable boxes, after a power outage Dec. 30 night, 1 of the boxes does nothing. The power light flashes constantly and will not shut off the power. I spent an hour Dec. 31 with U-Verse tech on the phone but he couldn't resolve the problem. I am convinced the problem is in the Cat 5 cable feed
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96
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Screen keeps pixelating/freezing only on tv
My DVR runs through an Ethernet cable not wireless and while watching live tv or the DVR the screen constantly freezes or pixelated, not sure the correct term. This never happens while streaming. I’ve rebooted and checked all the wiring. Any ideas why this could be happening? Doesn’t make sense to m
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202
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Ethernet connections for TV, Computers, Gaming Consoles and U-verse boxes
I am building a new house and am planning to transfer my U-verse service to the new house. I will have 2 computers, 6 smart TV's, 2 gaming consoles and 5 U-verse Boxes. I will be using a mesh system for my wi-fi and would like to hardwire everything except laptops, tablets, phones, appliances and pl
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101
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2 wire wireless router with UVERSE
Why does ATT continue to send worthless 2 wire UVERSE routers? I have had issues with them for over a year. I am paying for 1G speeds and am only getting 100-200. Every time tech support says the 2-wire is the issue, they replace it with another 2-wire! Does ATT have a warehouse full of them, that t
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283
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cisco attuverse isb7005 will not reset
the isb7005 will not reset with the 10 second rule or unplugging and waiting 30 seconds. Nothing but flashing lights every 2 seconds on front panel. no video or sound on tv
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146
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Uverse error code Red X3
Have rebooted the gateway, WAP, and uverse receiver. Once it goes through setup a red X appears, sometimes with a 3, sometimes without. This a new receiver box sent by ATT UVerse recently. I am troubleshooting for my elderly parents who've spent numerous hours on the phone with an AT&T representativ
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670
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Uverse Android App
When trying to change date and time on the Guide, the option buttons show but the captions (date and time) are blank. If I select any of the option buttons and click Done, it changes the guide, but I can't select a desired date or time. I've reinstalled with no change.
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102
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ATT is sending out a new gateway box for my U-verse TV - I need to provide a cable/Coax-to-RJ45 adapter - but can't find one :-(
I'm trying to help a friend who has U-verse TV ATT is sending him out a new gateway box and told HIM he has to supply a cable/Coax-to-RJ45 adapter which the new gateway apparently requires. His current unit does not use an adapter it just accepts coax cable directly. I found these on Amazon which ph
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