U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Bad power connection to receiver
The Uverse receiver turns on and off when the power cord is moved. I was told that I will be charged $50 to exchange it for one that works correctly. Is this true?
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517
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Why does my remote not work at night?
My TV remote stops working only at night, If you continue to push a number, you will eventually get it to go, but trying to get another number before it changes is impossible. I changed the batteries and thats not the problem. The remote works perfectly during the day, but come 7,8 9pm, every nigh
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590
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remote program mode.
All remote buttons function but i have new tv and remote will not enter program mode.
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254
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Accepted Solution
Official Solution
UVerse DVR not working red X on tv screen
I’ve done all the “rebooting” steps. Unplugging for 10 seconds, the. Unplugging for 10 seconds repeating for three times and then the down arrow ok button and power. Nothing is working. This is my 4th DVR in a year. Any suggestions since myATT page doesn’t have a troubleshooting area for my T
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2.3K
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Refund for equipment
I returned my equipment on 12/10/2021, I called direct tv and provided the reference number. I have called direct multiple times and have only been told that i would get my money back in a few weeks, or will hear back from someone in 3-5 business days and not respond. My refund is $397 not po
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116
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Error message indicating HDMI signal not received and system reboots - Can't program remote
The pace receiver is constantly rebooting. This happens multiple times a day when I change channels or playback recorded content. I'm wondering if I can get a replacement receiver as this is driving me crazy. I am also not able to program the remote to turn the TV and Receiver on/off
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79
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How can I remove a collection im not at fault
I want to express how stressful I am trying to remove this collection from my account. I have been going back and forth with ATT/DIRECTV for 2 years and it seems like I'm getting nowhere. I followed all given instructions from AT&T/DIRECTV on returning the equipment when I canceled my servic
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106
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Message in a black square shoes up on TV periodically
A message comes up on my TV that is in a black square and says: ! Not Available. It comes and goes by itself. Does anyone know how to get rid of it or what it is?Beverly
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261
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Screen saver
My screen saver will not respond to my remote so I cannot watch tv. I have reset and restarted and nothing is working?
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87
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