R

1 Message

Monday, December 20th, 2021 3:32 AM

Why do I have a red x on my screen?

Lost all my recordings and my device doesn’t work. 

ACE - Professor

 • 

411 Messages

3 years ago

Red X, Client Initialization Error, or Diagnostic Info Screen displayed

If these screens display, your system is having trouble communicating. Try unplugging your receiver and waiting two minutes, plugging it back in, and then restarting. If that doesn't solve the problem, unplug your Wi-Fi gateway and wait two minutes, then plug it back in and restart. This will temporarily disrupt internet, TV, and Voice service.


NEED HELP?