Tutor
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5 Messages
U-verse service request?
We have both U-verse Internet and TV and recently had storm damage which broke of our electrical power service pole. We had the pole replaced and power restored. The U-verse wiring is still connected, but barely. Since this has happened we have had bandwidth issues that I don't remember having before. Can I have a U-verse tech come and redo the wiring?
Constructive
Employee
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34K Messages
3 years ago
Sure you will need to contact AT&T though.
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gr8sho
ACE - Professor
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1.5K Messages
3 years ago
800-ATT-2020
You may be able to dispatch a service call using the myAT&T app if the troubleshooting tests are able to detect an issue with your service. It’s convenient in terms of scheduling a time slot convenient to you.
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baseballisback
ACE - Professor
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8.1K Messages
3 years ago
Either method (call or app) should get you the time slot best for you.
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