U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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Message Uverse Signal has been lost. Reboot doesn't work.

Message Uverse Signal has been lost. Reboot doesn't work. Multiple retries doesn't work

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127

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Incoming calls on land line not showing on tv

Just this week the incoming calls that show up on the tv screen stopped. How do I get this feature back?

Question

907

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Junction box on exterior of home

I need to get the exterior junction box on my home relocated due to a public utilities issue. This box is where my ATT service is connected from the pole to the home. Can ATT fix this problem? Thanks

Question

482

2

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Accepted Solution

Official Solution

Can I come get a replacement gateway?

Can I come get a replacement gateway device?  My broadband light is blinking and switches from green for awhile, then red for awhile, then green for awhile, etc.  I booked an appointment for an AT&T technician to come to fix the problem, and I waited 9 hours for him or her to arrive.&

Question

3.6K

9

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Accepted Solution

Official Solution

New router

Hi, first of all I'm very none tech savy. But I think I need a new router because it's getting very hot and I keep loosing my U-verse signal. I have check and it's fairly well ventilated, but well over 5 years old...where do I look to find out what kind of router I have, and I guess the kind of ser

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377

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App saying Wi-Fi network not found

Since last update on iPhone X and iPad, I cannot connect to the receivers on the remote controls on the app. Keep getting the message Wi-Fi network not found

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208

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Using service in a second location on a smart tv

I am traveling for work and was wondering if i can use my service in another location watching on the tv that has other service.

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276

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U-verse remote not working with Samsung LCD TV

The Cisco wireless receiver is installed on the left side of the Samsung TV.  After programming the U-verse remote control for Samsung, pressing power turns on the TV, and sometimes turns on the Cisco receiver (sometimes does not power on).  If you keep pressing power, then the receiver eventually t

Question

990

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Closed

Genie and Whole-Home DVR Service

When I first signed up for DirecTV back in 2008, I had a DVR and a couple of H23-600 receivers. Around 2011, I had my original DVR replaced with a HR24-500 DVR (due to the hard-drive failing), which is what I've been using ever since. On my recent bill, I have a new charge of $3 for Whole-Home D

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138

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Power loss left the receiver in an odd loop

An approximately 30-minute power loss left the receiver in an odd loop where the red, blue, and green lights alternately flash and remain illuminated for extended periods of time. I'm just bouncing about. Holding down the power button for ten seconds, etc., did not work the second time I tried to re

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71

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