U-verse TV Equipment

About 3 or 4 months ago, I began having constant problems trying to schedule recordings. Whether I am in the guide or have selected a program and brought up the info screen, when I try to hit the record button I get a message saying "system currently unavailable, please try again later." Either by t

Feel free to delete the account ATT. So Sorry you don't like us telling other folks in the community about your poor customer service. So just like your rep said to me this morning, "What's Uverse"? I am happy to report that Spectrum is here installing as we speak. ATT, do I have to draw you a pic o

Very unfortunate. I've been with ATT all my life. When everyone else was going with the baby bells, I stayed with ATT. When they launched UVERSE, I was in the front of the line. No longer. Last year I had to dump their cell phone service due to lack of support. Looks like the same problem has infect

Have rebooted controlling unit several times, no luck. What can we do?

For a day or two Uverse was freezing on only one TV. It is a wired receiver. Now the guide says there are no channels to display. All other TVs are fine. I have reset the receiver and gateway several times.. Is it just s bad box??

What should be done to return AT&T Equipment Received in Error? A replacement AT&T U-verse TV Wireless Receiver (VIP2500) was requested. What was received via FEDEX the next day was an AT&T U-verse TV Wired Receiver (VIP1200). So, now AT&T is requesting that the AT&T U-verse TV Wireless Receiver (VI

Tonight, the item “Recordings” disappeared from the ATT U-verse listings and in its place “On Demand” is there. Can’t record anything.

How do I know if you have received my equipment that I returned?

Hello! I returned my second U-verse receiver via The UPS Store months ago but am still being billed $10 per month. AT&T Customer Service has told me twice it's not not their problem. The UPS Store says the "AT&T Equipment Return Receipt" it gave me is proof I delivered the equipment as instructed by

I have a Getting Information message in the guide on every channel on every receiver in my house and it's been that way for 2 days. I've tried unplugging, waiting 15 secs and plugging back in but nothing. Any suggestions?