R

1 Message

Sunday, January 23rd, 2022 5:33 PM

Tv is blue- loose wires

Newer Samsung tv seems very blue. Just noticed the line coming in has detached blue and green wires. This then leads to a NetgearuCat.Se 50

switch. Any ideas how to fix this? 

Community Support

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254.4K Messages

3 years ago

We're here to help point you in the right direction for your Samsung TV concern, Rlopanec!

 

This is something that would be considered outside of our scope on the AT&T Community Forums as it primarily has to deal with your Samsung TV. We suggest reaching out to the manufacturer for further assistance.

 

Another option for you is our paid service AT&T Hometech Protection, which provides 24/7 support for your home electronics. They will be able to assist you further with troubleshooting your experience.

 

Please reach back out to us if you have any further questions. Thank you for being a valuable part of AT&T!

 

Donovan, AT&T Community Specialist

ACE - Expert

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36.8K Messages

3 years ago

Without knowing anything about how your home is wired, only guesses can be made about that end, just as only guesses can be made as to what you meant by "NetgearuCat.Se 50"


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