3 Messages
DVR has no power
I moved my DVR which entailed removing the power cord. When put the power cord back in the DVR won't turn on
3 Messages
I moved my DVR which entailed removing the power cord. When put the power cord back in the DVR won't turn on
baseballisback
ACE - Professor
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8.1K Messages
3 years ago
Do other things work in that outlet? Is the power light on the DVR coming on?
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justinrhendrix
3 Messages
3 years ago
Yes, other things are working. There is no green light or any other light.
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Let's get that DVR powered back on, justinrhendrix!
We understand that you moved the DVR and now it won't power back on. Let's look at a few things
If all of these tips and tricks do not solve the power problem, then the DVR itself will need to be replaced. If you would like to follow that path, please reach back out here and we can help you.
Thank you for using the AT&T Community forums and for being the best part of AT&T.
Matthew, AT&T Community Specialist
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gr8sho
ACE - Professor
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1.5K Messages
3 years ago
@justinrhendrix
An easy thing to try is plug-in power in the back of the unit , count to three then unplug, count to three and plug in again. Do this three times. After the last plug-in, wait patiently to see if a gray gear appears on the TV. If yes, you’re golden. Just chill while the DVR reloads its code from att host servers as it will take several minutes for everything to complete .
In order for the procedure to work, a wired connection back to the gateway is required.
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justinrhendrix
3 Messages
3 years ago
Thank you all. Turned out that power cord was not plugged in to the Cisco 30W
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Thank you for coming back to us, justinrhendrix. We do appreciate the update.
We are so glad that you power concern with your DVR has been resolved. If there is anything else that we can do for you, please reach out to us again.
Thank you for using the AT&T Community Forums.
Matthew, AT&T Community Specialist
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