
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
problems with my dvd twice in less than 3 years
Hi, We moved in Dec 2018 and since then our dvr has gone out twice and we lost all our recordings and scheduled recordings. ATT is shipping a new dvr but the said everything on the old one is lost. Is there a way to save them? I did reset the gateway and power it off and on which did not hep. I unpl
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103
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Accepted Solution
Official Solution
Gear icon on u-verse, won't come off.
In the living room, there is a U-verse receiver (IPH8005) and it crashed in the evening while playing live TV. I unplugged it and plugged it back in. It booted up normally until I saw a gear icon and a progress bar. Once the progress bar was finished, it showed a red X with a 8 below it. I power-cyc
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re-start receiver
Tv has not worked in a week have tried to reset, but nothing seems to work, today I have been able to get u-verse emblem on the screen and the instructions to re-start receiver, which I have tried 3 times. NO WHAT???
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138
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Need help with charges
I turned my equipment in today...now I'm being told they might return it because the equipment wasn't returned soon enough. I never got any emails that were sent...they say I owe $600....I didn't know there was a time period first of all. Then covid happened not long after my service was canceled so
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175
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Accepted Solution
Official Solution
Will changing from Uverse copper to Uverse fibre change my set top boxes
Will likely switch from UVerse copper to Uverse fiber soon. Will this mean new set top boxes?
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980
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Receiver issues for years!
Replaced 2x already. I’m grandfathered in meaning I don’t pay for the receivers. Once again I have big time issues with my receiver. 11:01 it went down every night...I rebooted. Sometimes it works once, but sometimes need to reboot many times. I just dealt with it. But, sporadically a dialogue box w
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175
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AT&T Customer Support understands issue with DVR receiver but fails to properly correct 5 times in two months so far. Any Help available?
A few months ago, we scheduled a move with our AT&T services that we had for year(s) prior to the move. The move was only to a different unit of the existing community that our AT&T services were established at, just a 3-digit change to unit number in address. No problem. Our AT&T services was cut o
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273
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My second U-verse receiver won't start
After a residence power failure, the second receiver will not start. The Power light blinks; however, the Link light does not illuminate. I have disconnected its power and re-connected. I rebooted the Gateway, too. The primary receiver (i.e., the one with the DVR) worked before rebooting the Gateway
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137
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Motorola VAP 2500 messages
In my NVG 599Router under Diagnostics - Logs - System Log I have always been receiving the attached messages. The lights on VAP are Link blinking green and Paired blinking green. This is been going on for years. I only have one wireless set top box linked. I have fixed the IP as 192.168.1.215. There
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