U-verse TV Equipment

Need assistance with release of easement. AT&T engineering or planning department contact needed.

I have SD equipment and was happy with it until DTV removed channels, including local channels and is forced an upgrade. I called in mid November 2022 to get it resolved (get new equipment) and they scheduled a tech (subcontractor) for install for 12/08...during a 4 hour window.  The tech arri

My DRV box (VIP2262 V2) shows a red X on the screen, and the LINK and RECORD LEDs flash continuously. I have tried the documented restart procedures for both the DVR box and the gateway, and I am unable to get past this screen. Please advise on what I can do, or how I can obtain a replacement for th

I was just set up today. In programming my remote, I must have done something, or fried its brain. I have no channels hidden. I have channels marked as favorites. When I hit "next channel" button, it skips many channels - i.e., if I am on channel 1004 and hit the button, instead of going to 1005 (a

I just got a new Samsung tv, and it is cumbersome to switch back and forth between inputs/sources. Truthfully I would return the tv, except that there are very few 60" tvs, and this one fits my space perfectly.  The issue is switching from hdmi1 to hdmi2.  The tv/video button on my A20 re

While watching programs previously recorded on my Uverse DVR, the picture & sound freezes for 2 seconds, then resumes. It does this about 1-3 times per minute.  This only happens on one TV and only while something is being recorded on the DVR.  I restarted everything, plugged the Uver

I've noticed that my list of Scheduled shows is not being updated when the Guide updates. So if the Guide goes to 5/9 and I make and save a change in any of my Series, the list of Scheduled shows also goes to 5/9. But a few days later the Guide now goes to 5/12, but the Scheduled shows still stop at

AT&T recently repaired a cable that runs through my front yard. How can I find out when they will be back to back fill the hole?

My TV appears to be frozen with it just showing the gear icon for over an hour

My settop box (DVR) goes through periods where it repeatedly freezes and needs to be rebooted. This happened multiple times about a month ago, and last night I had to reboot the box 5 times. When the box froze, none of the buttons on the remote worked. Twice, the box misbehaved, throwing up a 'press