U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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Both remotes will not fast forward

Had a new receiver 4 days ago. I’ve had 4 since April! Earlier Today the tech replaced the HDMI cable and it has stopped freezing and pixilations. However now both remotes will not fast forward. Seem sluggish too.

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Can I lay my upright Uverse router on its side instead of upright?

My Uverse router is an upright one, with vents on the top and both sides. My entertainment center can't hold an upright router so am wondering if I can lay it on its side and still have adequate ventilation from top and one side? Thanks.

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Insignia TV using AT&T remote - volume issue

Just got a new Insignias TV and using my AT&T remote, but I have to turn the volume to 60 or better to hear the TV. What is the problem?

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HDMI Error unable to display video

Getting error message. Changed cables powered on/off and still not fixed.   I pay a premium for HD and cant even use it.  

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295

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Power surge.

Power surge.   Cannot get list of recorded programs to display.

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494

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Uverse keep freezing

Uverse keeps freezing I have reset all receivers and WiFi box

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335

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U300 Cable service still available?

I have been out of the AT&T service area for the past 13 months. I moved back, and would like to start a U-Verse U-300 service again. I ONLY have very unstable DSL in this area, but the cable system worked very well in the past. However, the AT&T website emphasis is apparently on streaming

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328

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Model: 2Wire 5268AC

This thing keeps failing to connect. Tried multiple resets with AT&T Chat. This finally popped up on the TV: Login attempt result: Fail: Failed to get discovery bootstrap address. Broadband flashing RED.

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Wireless Recievers not able to watch DVR recordings

I just updated my att fiber/uverse with Orbi mesh system. I have the att 5628ac gateway wifi turned off and using the Orbi as access point.  The dvr and WAP are connected to the att gateway.  I have noticed that now the wireless receivers constantly are on the first channel saved in my gu

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U verse receiver question

I just received a new Cisco wireless receiver I am getting this screen Service Connection Update Your TV receiver is temporarily unable to connect to the ATT Up verse TV service. The connection will be retried in xx min. Xx secs. I tried updating now nothing happens.  The diagnostics all

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