mptrsn's profile

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Sunday, December 18th, 2022

Both remotes will not fast forward

Had a new receiver 4 days ago. I’ve had 4 since April! Earlier Today the tech replaced the 

HDMI cable and it has stopped freezing and pixilations. However now both remotes will not fast forward. Seem sluggish too.

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Community Support

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255.3K Messages

3 years ago

We can help you with your remotes, mptrsn.

 

Use our U-verse TV remote control troubleshooting tips to fix the fast-forward function. You can also order new remotes online if troubleshooting doesn't help.

 

If you need further assistance, let us know.

 

Aminah, AT&T Community Specialist


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