U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

8.2K

(8015)
Keep loosing U-verse Signal

Continuously getting the “Lost Signal” screen!! We have rebooted many times both the recover and gateway!!

Question

1.2K

6

0

S30-S1B remote only works on cable box but not on TV which used to

Somehow the remote got reset and does not control the menu and other buttons on TV like it used to work before. Now, the remote only works on cable box. It works only on TV but for power and volume only and that's it. How do you solve this problem?

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126

3

0

WWE on the west coast?

I live in the California Bay Area and I have ATT U-Verse tv service. I’m never able to watch any WWE show on time. RAW/Smackdown/NXT come on at 5pm but the episode isn’t shown on TV until 8pm. Does anyone know any sort of workaround for this? Or why this happens? It used to happen when I had direct

Question

254

2

0

Accepted Solution

Official Solution

Red x on screen

Red x on screen rebooting no help

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267

1

0

Want to connect Uverse box to a Toshiba Firetv

How do I connect my Uverse box to my new TV. It is a Toshiba Firetv. 

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213

3

0

Wireless Set Top Box; Red X 3

I'm having a problem with a single STB. I have 6 STB, some wired and some wireless.  I have AT&T fiber.  One of the wireless STB went out.  The error at that time was "Set Top Box Does Not Match Account Settings".  Multiple reboots of gateway and STB, did not fixit

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111

4

0

AT&T engineering or planning department contact needed.

Need assistance with release of easement per the request of the City of Cleburne, TX. CalebP was chatting yesterday working on a contact but did not provide one before end of day.

Question

62

1

0

Closed

AT&T Uverse Arris VIP2262 ReceiverNot Responding

I have followed all of the troubleshooting steps mulitple times, but my receiver is still not responding. There is a black screen with a red x – no number. I've tried the following:1. Restarted the gateway2. Unplugged the Arris VIP2262 and waited 10 seconds3. Unplugged the Arris VIP2262 and waited 1

Question

5K

5

0

Closed

AT&T engineering or planning department contact

Need assistance with release of easement. AT&T engineering or planning department contact needed.

Question

186

14

0

Closed

SD to HD "upgrade"

I have SD equipment and was happy with it until DTV removed channels, including local channels and is forced an upgrade. I called in mid November 2022 to get it resolved (get new equipment) and they scheduled a tech (subcontractor) for install for 12/08...during a 4 hour window.  The tech arri

Question

67

1

0

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