1 Message
U-verse freezing at 11p.m.
For a while my U-verse service freezes at 11 p.m. on one of my TVs.
I read that this is an on going problem. I am paying for a defective service.
You need to send a technician to fix this problem asap.
1 Message
For a while my U-verse service freezes at 11 p.m. on one of my TVs.
I read that this is an on going problem. I am paying for a defective service.
You need to send a technician to fix this problem asap.
DIRECTVhelp
Community Support
•
254.4K Messages
2 years ago
Hello @Boricua275 We're happy to help with scheduling the repair appointment.
We understand the importance of having a reliable connection. We want to get you into a DM to take a closer look into your U-verse TV freezing concern. Check the message icon in the upper right hand portion of the page and reply. In the meantime, gather your account information, and we'll get started working towards a solution.
Abayomi, AT&T Community Specialist
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