U-verse TV Equipment

I'm having a problem with a single STB. I have 6 STB, some wired and some wireless. I have AT&T fiber. One of the wireless STB went out. The error at that time was "Set Top Box Does Not Match Account Settings". Multiple reboots of gateway and STB, did not fixit. All other STB and wifi were fine. AT&

Need assistance with release of easement per the request of the City of Cleburne, TX. CalebP was chatting yesterday working on a contact but did not provide one before end of day.

Need assistance with release of easement. AT&T engineering or planning department contact needed.

I have SD equipment and was happy with it until DTV removed channels, including local channels and is forced an upgrade. I called in mid November 2022 to get it resolved (get new equipment) and they scheduled a tech (subcontractor) for install for 12/08...during a 4 hour window. The tech arrived, pu

My DRV box (VIP2262 V2) shows a red X on the screen, and the LINK and RECORD LEDs flash continuously. I have tried the documented restart procedures for both the DVR box and the gateway, and I am unable to get past this screen. Please advise on what I can do, or how I can obtain a replacement for th

I just got a new Samsung tv, and it is cumbersome to switch back and forth between inputs/sources. Truthfully I would return the tv, except that there are very few 60" tvs, and this one fits my space perfectly. The issue is switching from hdmi1 to hdmi2. The tv/video button on my A20 remote does not

While watching programs previously recorded on my Uverse DVR, the picture & sound freezes for 2 seconds, then resumes. It does this about 1-3 times per minute. This only happens on one TV and only while something is being recorded on the DVR. I restarted everything, plugged the Uverse box directly i

I've noticed that my list of Scheduled shows is not being updated when the Guide updates. So if the Guide goes to 5/9 and I make and save a change in any of my Series, the list of Scheduled shows also goes to 5/9. But a few days later the Guide now goes to 5/12, but the Scheduled shows still stop at

AT&T recently repaired a cable that runs through my front yard. How can I find out when they will be back to back fill the hole?

My TV appears to be frozen with it just showing the gear icon for over an hour