U-verse TV Equipment

My DRV box (VIP2262 V2) shows a red X on the screen, and the LINK and RECORD LEDs flash continuously. I have tried the documented restart procedures for both the DVR box and the gateway, and I am unable to get past this screen. Please advise on what I can do, or how I can obtain a replacement for th

I just got a new Samsung tv, and it is cumbersome to switch back and forth between inputs/sources. Truthfully I would return the tv, except that there are very few 60" tvs, and this one fits my space perfectly. The issue is switching from hdmi1 to hdmi2. The tv/video button on my A20 remote does not

While watching programs previously recorded on my Uverse DVR, the picture & sound freezes for 2 seconds, then resumes. It does this about 1-3 times per minute. This only happens on one TV and only while something is being recorded on the DVR. I restarted everything, plugged the Uverse box directly i

I've noticed that my list of Scheduled shows is not being updated when the Guide updates. So if the Guide goes to 5/9 and I make and save a change in any of my Series, the list of Scheduled shows also goes to 5/9. But a few days later the Guide now goes to 5/12, but the Scheduled shows still stop at

AT&T recently repaired a cable that runs through my front yard. How can I find out when they will be back to back fill the hole?

My TV appears to be frozen with it just showing the gear icon for over an hour

My settop box (DVR) goes through periods where it repeatedly freezes and needs to be rebooted. This happened multiple times about a month ago, and last night I had to reboot the box 5 times. When the box froze, none of the buttons on the remote worked. Twice, the box misbehaved, throwing up a 'press

Hi- What is the best way to reach the AT&T's U-Verse broadcast/engineering team? I represent a local government municipality - and we are having issues providing content to AT&T via our PEG Channel 99. Our local residents who subscribe to AT&T U-Verse can no longer receive our government access chan

To go to Netflix I hit on the remote and at the bottom of the TV screen an array of menu choices appears. At the far left are several (pale) menu choices including . How do I select one of these with the remote? It's surely simple but for now, I'm stumped and grateful for knowledgeable users who are

Why can't customers get or find a telephone number for AT&T Customer Service management? Whenever I've had an occasion to call the 800-288-2020 number to speak to a customer service rep. and subsequently asked to speak to the CSR's supervisor, there has never been one available to talk with at that