U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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Lost with Error Code 775 during Icy Memphis Weather

Good evening DirectTV community,    Our television has been out starting at 5 am this morning since freezing rain has hit the Memphis area. Usually when we have weather like this, there may be a little disruption(tv programming going in and out for an hour) but it does not last all day. I

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How do I set up my Roku device.

I have a non-smart TV. I have an ATT Uverse box. I have a Roku device. How do I get the Roku device to appear on my tv? 

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2.2K

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Access card cannot be read- multiple restarts- please help!

About a month ago, I began receiving an error message code that said my (main receiver) access card could not be read. Incredibly frustrating (especially during the playoffs) - the work around was restarting the device and then it worked. ...until during the course of watching a recorded 30 minute s

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Official Solution

Number of uverse streams with fiber

I was told that after I upgraded my uVerse service to AT&T Fiber, you could record & watch up to six high-definition (HD) streams; but I am still limited to only 4 (3 being recorded and 1 that I am watching). Is there something wrong with my equipment?

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TCL S30 remote code

I have a TCL 50" TV.  I found 2 codes that sort of work, they control the volume and power just fine. And if I press the Inputs button, it brings up the list of Inputs, but I can't use the arrow keys on my S30 remote to choose which one I want.  But I need to be able to change th

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Hardwire router to receiver

My BGW210 router is inside my home. The Cisco ISB7005 receiver is in the unattached garage. AT&T extender is not enough to get strong signal. If I hardwire with cat5 cable, what ports do I use on the router and the receiver?

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Disable OnDemand on Uverse

I am trying to find a way to completely disable on-demand on my att uverse system.  So far, I have tried to put parental locks on channel 01, which I believe is the channel used for on-demand, but that does not do anything.  If you press the on demand button on the remote, on-demand still works with

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1.9K

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Gear/Cog and then red x 13 black screen

How do I fix my receiver when two gears appear after the bar has fully loaded from the first screen with one gear and it’s now showing a red x and 13 with a black screen? Now it’s back to a gear with a bar that’s not loading

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Official Solution

Uverse receiver keeps rebooting over and over

Receiver keeps rebooting on its own over and over. TV programming will start after a reboot, then a few minutes later (without me touching anything), it freezes and reboots again.   Over and over and over. I’ve done a manual reboot, I’ve unplugged the receiver, I’ve rebooted the gateway, I’

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U-verse wireless receiver replacement

Hi ATT sent me two replacement U-verse TV wireless receivers. The Tech support who ordered them for me said to return the old ones to UPS or Fed Ex store. However shortly after I got an email saying your new equipment should arrive soon and “we do not need your old equipment back, please recycle.”

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