evansa's profile

1 Message

Tuesday, May 16th, 2023 8:55 PM

U-verse tv

Have Red X on u verse tv screen.  Ran all recommended recovery procedures multiple times. Still have Red X.  UVerse receiver making strange noise!

ACE - Expert

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28.3K Messages

2 years ago

Call CS 1-800-288-2020.  A replacement receiver/STB can be sent for a self-install.  You have 21 days to return the bad one via UPS or FedEx.  You should receive an email with instructions.

If this is your DVR you will lose your recordings but not your schedule.


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