U-verse TV Account
Learn how to manage your U-verse TV account.
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Question
Is there a direct email or phone line to talk to a higher up supervisor
( U VERSE ) I’ve had an on going issue with equipment fees,since February. I’ve returned the old equipment when the new arrived I’ve talked to probably close to 100 different people since then to promising it would’ve fixed, to not knowing what is going on, to it being fixed, a week later my account
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242
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UVerse TV Cancellation Billing Issue
I called ATT and had my UVerse TV service cancelled. This unfortunately occurred 3 days after the last billing cycle ended. The rep explained that the next bill will be prorated for those 3 days and estimated it would be ~$12. We agreed and everything was fine. However, the next bill came and it is
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329
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ATT Collections
I was recently reviewing my Credit and noticed that I owed AT&T ~$400. I believe this is for old U-verse boxes, that I found while cleaning out my basement. Can those still be returned for credit towards the collections? If I do not have my very old account number, how can I return
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195
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Closed
Salesman at door
Yesterday we had someone with an AT&T Uverse shirt on come knocking at our door. We live in the Heather Ridge Subdivision in Richardson, Tx. We didnt answer the door and he left. However, it was reported that this person knocked on many doors asking for entry into homes to check their Uverse devices
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186
4
voice activation for vision impaired
Is there a remote control available for UVerse for use by the visually impaired? I see them for sale and want to purchase the correct model. Thanks!
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81
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Closed
Can I transfer my service to another address temporarily?
I have to move out of my house for 2 months. I am moving into a house that already has UVerse, but the basic package with no internet. I have the U450 with Internet. Can I transfer this service to my temporary address and then transfer it back?
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1.4K
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How else can we address Fraud and ID Theft
I have been on hold six(6) times, spoken with 5 reps in other departments. I have had wireless service for over fifteen (15) years. I have never had a U-verse account. I am a victim of ID Theft in 2019. I did a credit freeze then and filed a police report. I was notified by credit monitoring that a
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168
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Contact information
What is the best Contact information for U-verse? I have an issue I want to register officially before contract negotiations with various networks begin. I want to be sure networks I use remain available.
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85
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How to stop auto payment for closed account? Need refund.
I understood that my account was close more than two months ago. The equipment was returned back in early February. my billing was settled. But in turn I was billed for February and it was automatically paid from my credit (debit) card. Now I have an additional months charge. &nbs
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147
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