
U-verse TV Account
Learn how to manage your U-verse TV account.
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Question
ATT SERVICES/BILLING ARE CRAP
My Internet and U Verse charges have increased little by little over the past year, and internet speed was not as good as I had expected. Last month I cancelled my service 7 days into the Billing cycle. When I received my final statement, it was for a FULL billing cycle, not for the 7 days I had ser
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Cancel services
I want to cancel Uverse services for account: (Edited to remove personal information) as of today, September 17, 2020. Thank you Please forward my credit to my address listed in files. Let me know if you have any questions or concerns. I can be reached at (Edited to remove personal information) or v
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86
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Accepted Solution
Official Solution
Can you keep uverse tv if you switch internet providers
My internet speed is terrible. I’m getting the max available and it is not enough. Att internet is the same price as my cable provider and 1/8 th the speed. But I like my uverse tv. So can I change my internet provider and keep my uverse tv?
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1.7K
4
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Do they ever return overpaid Bill amount
Accidentally Aug Bill was overpaid by $1000. It was 111.72 I typed in 1111.72. Called them so many times ever since 7 weeks. Called different answers from their agents. Now they say my bank account will be credited in 7 to 10 business days! I doubt it
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59
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TV bill has skyroketed!
Hi, I have a TV, internet and home phone bundle over the last few months the TV portion of my bill has gone up by 60% with another increase looming. I understand the CEO stance but a 60% increase is a bit much, times are tough for everyone and many of us are out of work. Can anything be done? ATT st
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80
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Accepted Solution
Official Solution
Activation error when logging into Food Network app using u-verse subscription
I am trying to initially login to the Food Network App on an Amazon Fire TV Stick using my U-Verse subscription. I am given a code that I enter at https://watch.foodnetwork.com/activate then I have to choose provider - AT&T U-Verse. Then I get an error screen that is showing what I consider a critic
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347
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Cancellation
Just wanted to say thanks. I was transferred to 3 different people about Internet/Uverse bill. I canceled the Uverse service on Aug 18 and was told I was paid through the 16 of Sept. and my next bill would be for the internet service. When I got my Sept bill it still included Uverse when I called cu
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47
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I am filing a complaint ASAP
Despite my numerous phone calls pleading for bill, I am getting nowhere! ALL I WANT TO DO IS GIVE THEM MY MONEY! AT&T is not the company it used to be.
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48
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What local At&T number do I call to report a pole down?
I have called 1-800-288-2020 twice and reported a pole and line down. Both times I gave the person my cell number. The first time the representative I spoke to said this was not an AT&T pole or line. The second person I spoke to said she would have a technician on sight and they would call me. This
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991
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Charged for service after equipment return
I switched to AT&T TV on July 28 and returned my equipment on Aug 6 to my local UPS store. During the AT&T TV activation, I contacted customer service via chat to have my Uverse cancelled. They advised they would take care of it. In my next bill, I was showing charges for Internet (no problem) and U
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