New Member
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2 Messages
CNN Watch Live doesn't support ATT UVerse 200
I've been told twice CNN no longer supports ATT subscriptions via it's CNN Go app.
This seems ludicrous as I would think CNN would want to keep active subscribers, no matter the platform.
Or is this bad advice from ill-trained and ill-informed ATT ???
gr8sho
ACE - Professor
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1.5K Messages
4 years ago
Works fine for me using my Uverse credentials.
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jamatassa
New Member
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2 Messages
4 years ago
Well I tried that. Nothing. Goes back to CNN with a photo of AC saying, "You are not Authorized to view. Please contact your provider for more details." Then getting ATT to understand and rectify it is like teaching Sanskrit to a 2 year old.
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gr8sho
ACE - Professor
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1.5K Messages
4 years ago
Sadly their support in this area is not what it should be. It appears several customers are having issues with accessing features they should be entitled to. Something specific to the account, or perhaps even the geographic region they’re in. I’ve seen problems in the past tied to an area sporadically affecting some customers.
One additional test. On a PC or Mac, use a web browser and see if you can unlock the CNN live stream from there using your Uverse credentials.
CNN should also be watchable using the Uverse app if you have a supported device.
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