Service appointment

Because that’s the window available

Hi, @mcompton11 . We're happy to help.

Just so we understand, are you saying that you want a different appointment window for a service call? Let us know so we can see what your options are.

We'll be awaiting your response.

Aminah, AT&T Community Specialist

Since last November, the only option available is 8:00-Noon. As far out as tech support is able to look on the service appointment calandra, that’s all that is available. I am being forced to switch to Comcast, because of this problem, and it is something I do not want to do. I live in zip code 77024, and that is the only service time slot for my address.  Been going on like I said since last November. Tech support blames it on dispatch. 

Yes, I can not be here between 8AM-noon. I need to be able to book after 12 PM appointments. 

I thought you said you could help?

@mcompton11.

We have no control over the available appointment windows, but depending on what you're needing help with, we could help you here in the forums. Let us know so we can better assist you!

Ramses, AT&T Community Specialist

Thank you, but I never call service unless it is something I actually need them here to fix. I appreciate your offer.  

@mcompton11.

In that case, we'll be here if you need us. Thanks for choosing AT&T.

Ramses, AT&T Community Specialist