New Member
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1 Message
TV package upgraded/Bill $75 higher - WITHOUT MY CONSENT
Last month I called ATT because our wifi had gotten slower. They sent me a wifi extender, free of charge. When I got my bill, the person who I talked to about wifi must have changed my TV service WITHOUT MY CONSENT. My bill is $75 higher than it was previously. We never discussed TV!! Now I have been on hold over 30 minutes waiting for a customer service agent. This is beyond awful. Charter...here we come.
browndk26
ACE - Professor
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839 Messages
4 years ago
Compare your old bill to the new one. See what the changes were. Then you can dispute with billing. What changes do you see?
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