L

New Member

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1 Message

Monday, June 21st, 2021 4:38 PM

dvr service

Downgraded from u200 to family plan  It says on web page that shows plans that dvr service included just like it shows for u200 plan  But I called because no recordings were showing  I was told family plan does not include dvr  So went back to u200  Still no recording working  I am very frustrated  Going to Comcast first chance I get

ACE - Expert

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36.8K Messages

3 years ago

U-Family does include DVR. So does U-200.  You may have some issue with your DVR or your home network.

BTW, once you disconnect U-verse TV, you cannot get it back; new customers are not being activated on the service.  So look before you leap.

(edited)

ACE - Professor

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8.1K Messages

3 years ago

I wonder how much these OPW get paid for these ads.


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