U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

757

(773)

Accepted Solution

Official Solution

Cancelation confirmation.

I canceled my uverse account today. I was asked when do I want to do this and I said "immediately." I haven't received an email with the cancelation information as of yet. When will I receive the cancelation notice and information about returning the at@t equipment I have? On my account management p

Question

1K

3

0

UVerse App access

I cannot access any video on phone using Uverse App. Continuously get the following error : "This content is not available outside the U.S. (QPE1401-S520)". Just upgraded from Note 9 4G to Note 20 Ultra 5G and have not traveled outside the U.S. in over 2 years. Any suggestions would be greatly appre

Question

120

1

0

U-verse App Discontinued

After six weeks waiting on two separate trouble tickets to be resolved, I learned that the U-verse App has been discontinued. Any idea what brilliant AT&T dipstick made that decision???

Question

2.2K

11

Official Solution

Log in does not work

Customer service cannot even help!

Question

568

16

U-v erse app not working

I have not been able to use the U-verse app for the last 8 days on my iPhone and iPad. I have call technical support about 4 or 5 times. They just tell me it's not working. The error message I receive is: Login Required, please log in with your U-verse Member ID (email address.) The same information

Question

199

9

0

U-verse app login

I can login to myATT app and all email accounts, but I cannot login to the U-VERSE app. customer care is a joke, this scenario is not on their script.

Question

316

11

0

Retention department

Due to moving across the hallway in my apartment complex, additional fees were being charged. I was transferred to the retention dept. The move fee was canceled but was then informed I had to pay an extra $10 per month. What the heck... Therefore after 20+ years, I canceled my service to find anothe

Question

207

2

0

Fraud s

Someone put a line and opened an account for a watch we did not give anyone permission to do this

Question

62

1

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TV uverse

I have been an att customer for 20 years, and want to keep my u-verse plan along with my phone, and internet services, but you are trying to make me pay $65 more next month because of some kind of promotion that has expired, and I want the discount back

Question

336

12

0

Closed

Service interruption

I have been a customer for years, years, years. A message use to come cross the tv reminding a payment due. I ran into a hard ship & these people had no sympathy. Now if you're a month behind they cut your service won't allow payment arrangements until past due is paid. Thanks for your no loyalty Di

Question

79

1

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