U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.7K

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Unable to login U-verse app

My U-verse account is associated with an email address that I no longer have access to.

Question

748

2

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Current customer Uverse pricing & service quality issue

Recently my Uverse TV/internet bundle went way up in price. I contacted customer service & was told that there were no promotions available. I was asked which were my favorite channels & package was changed to the Family Pack. Problem is that contains none of my favorite channels. Also prior

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540

18

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Can't Watch AMC on AT&T Uverse Live TV Application

I'm a U-verse TV customer and just installed the U-verse application on my iphone. Unfortunately, while all other stations come in fine with Live TV, the AMC channel has a loud buzz on the audio. The video comes in good on AMC and all the other channels that I tested. It would be helpful to know if

Question

890

3

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U-Verse renewal

I called the 800-288-2020 number for new contract pricing (no discount offered) and was told to call back after the contract expires in 11 days.  I was told that I may be able to get a discount.  I have been with U-Verse since 2010 and like the service but when comparing to Metronet and X

Question

281

1

Billing and U-Verse questions

My mother is 93 years old and has dementia. She watches one channel of the U-Verse 200 TV.   She has been paying over $200 per month for almost 2 years.  How do I decrease her payment without changing her capabilities  of using her current remote?  She will not be able to learn

Question

186

3

0

Accepted Solution

Official Solution

Missing local channels

About a week ago, Dallas channels were dropped. Now I get Oklahoma news. I live in Texas!!

Question

1.1K

1

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There is already an existing account on this Connected Community Address

I tried to set up a bulk account from my apartment complex and was told that an account already exists for this address. Before this message was sent to me my service agent already contacted the previous tenant to disconnect their service. Sadly I am in limbo as they can't create an account for me (

Question

787

4

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AT&T App on iPad and phone

For the past several days my U-verse app only shows me channels 1600-1799 on the guide. I have signed out, signed back in, uninstalled and reinstalled with no luck.  Help please!

Question

97

3

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Complaint on driver

I witnessed your driver purchasing cocaine in river rouge Michigan last week. After spotting me she proceeded to do 75/80 down fort street. On a second occasion I witnessed her friend driving the v3hicle who is also a drug user with no licenses. I'm assuming that isn't allowed. I'm just appalled tha

Question

179

3

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Closed

How to stop getting junk mail

How do I stop the weekly US postal service mailings from AT&T U-verse?  Seriously.  I've contacted AT&T a few times, and nothing works.  AT&T has literally tried to steal money from me in the past, so I have no desire to ever be a customer, and I receive more junk mail from them than most other comp

Question

1.3K

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