U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.7K

(7458)
Overpayment

I was forced to pay 199.00 for a service I DID NOT HAVE! AT & T refuses to give my money back!!!!

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210

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Closed

Ansco subcontractor is not willing to restore my property back to its original condition

Subcontractor has left the area where they dug in terrible shape and is not willing to fix it after numerous calls.  The water company had to be called to fix a broken pipe and mud and debris has now built up in the river rock that lines both side of the culvert pipe for my driveway.  Grass has not

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499

4

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Uverse Rising Costs

Does anyone have any suggestions on how to deal with the rising costs of ATT Uverse? We are considering cutting cable all together due to our bill going up over $50 a month - talking to Customer Loyalty, their only answers were for us to get fiber (which we cannot - we have checked many many times)

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146

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HD Technology Fee

Have been subscribed to U200 plan for years and have questioned the HD technology fee many times. if research is done for a channel lineup for the U200 plan, it shows that any channels from 1000-1999 are HD channels. It does not inform you that in order to receive these channels that ar

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709

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Accepted Solution

Official Solution

The U-verse App no longer works on my iPhone

I have an iPhone 12 with update 15.2.1 and my U-verse app doesn’t work. I tried resetting my password. That didn’t help. It works fine on my iPad but it won’t work on my iPhone Any one else have this issue?

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930

4

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Complaint department

how do I contact the complaint department

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6.7K

30

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Called 3 times re U-verse bill, given 3 different answers, now we’re done with U-verse

So in December we called about renewing the discount on U-verse that we had had for the previous year, after receiving a bill with a higher rate. I talked to someone in the Loyalty Dept. and was given an offer that was to be $10 a month higher than the one we had the prior year. I was told that the

Question

140

4

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uverse app will not let me sign in

Have ATT internet and tv over the new fiber optic wire. Amazon fire tv will not let me login on live apps (espn fox sports etc..) or the Uverse App.

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648

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U-verse App Log In Issues

Since October 2021 I've not been able to log into my U-verse app. I receive an error message that says "That's not the User ID used to set up the account", which is incorrect. I've had the same user ID since 2006 and nothing has changed.  When I use the "Forgot User ID" option, it provides me

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643

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Messed up on bill

Hello, Att customer service reps are rude. Some of their supervisor are too. I called to stop payment from my bank account because I wasn't getting paid on time, and customer service cancelled the wrong payment, and returned money to wrong account. I wasn't even aware of what they did until a couple

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70

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