Streaming Setup & Equipment

Box has been working for 6 months. Yesterday when we turned on TV it logged us into someone else’s account. I can’t log out since it’s set to auto login and that can only be turned off by logging into the strangers account. I tried resetting the device but no success. I called customer service and t

I am blind and I am considering purchasing the DirectTV Gemini Air streaming box , and I want to know if I can turn on the "Talkback" screen reader with any shortcut keys on the remote. Obviously I can't do it with the settings menu on screen. I don't have any sighted help. DirectTV support has no c

Zumo tv turns on and works all functions. Except it wont turn off the tv

My parents recently got DirecTV stream with 3 Gemini Air boxes. I'm interested in piggybacking off of their install for my house by having them order some additional Gemini Air boxes. Would those additional Gemini air boxes at my house count toward the 2 additional TVs + 1 iPad limitation of their s

At random times, the guide on the osprey box will randomly change from the sort order I have specified (channel name) to sorting by channel number. I don't understand why this is happening. When I last turned on the box, there was a full screen "ad" informing me about setting favorites. I pressed ex

After 8 to 10 hours of no watching my Gemini Airs loses internet connection. They say they are coonected to wireless but have no internet. Av restart of the air is the only fix. This is happening on all three of my geminis The network is setup properly and the signal is excellent in all areas that t

I'm using an Osprey for DirecTV over Internet (it was suggested to post in this forum). While it works flawlessly about 99% I've encountered an issue that I'm perplexed to resolve. On certain channels (TVLand or Modern Marvels as example) after a commercial ends the channel freezes. In all cases the

purchased new Roku as trying to prepare for the end of ATT-Uverse. setup went perfectly until the setup of the DirecTV app, it accepted credentials without issue, then tries to launch, then says ACCOUNT SETUP ISSUE, TRY AGAIN OR EXIT. some forums recommend removing the app and trying over again, how

Just bought an LG 27LQ625S and went to download DIRECTV and it’s not available. Is there a way to get to Directtv before I return this to the store? I really don’t want to have to buy a device like a Roku, and my Gemini is being used on another tv.

I have new model LG Smart TV. I can not get remote to control volume. I've reprogrammed the remote. Following the prompts to "What's the brand of your TV" I can type in the brand but there is not enter key; nothing happens. The "most searched brands" option just keeps spinning and nothing shows up.