Streaming Setup & Equipment

I have my screen saver turned off because it's annoying to see an Untuckit (or any other) commercial every single time I pause the video for more that about 15 seconds. Lately its been Untuckit non-stop.  Why does the interface have a place to turn off the screen saver if it doesn't turn it of

Two identical TVs (LG). One remote installed controls volume and one doesn't.  On a different TV (Samsung), installing the remote took me to a dialog to control volume, but I cannot figure out how to get into that dialog for the other LG TV or the fourth TV in the house (Sharp) that also doesn

I just bought a Samsung N5300. I connected the Directv Gemini Air to the Samsung.  I performed the setup partially, it stops when i tried to use Standard or Manual to connect to the TV.  I put in Samsung as the tv and the Directv software keeps looking for it on it's search, it will go on

I too just started having a problem with the "prev" button on my remote. DirectTV Stream user for many years. Suddenly the previous button no longer works. I tried using a different DirectTV Stream remote (same model), re-paired it to my Sony TV and again the previous channel button doesn't work! Co

Hello...I just Purchased a New Sony Bravia TV....I use Direct TV Stream Services for my Home TV Channels...and I have a Genie/Gemini not sure what the Correct Name is for my Box...Connected to TV via HDMI....Most of the Time when I power ON the New TV....on the Upper Right Corner of the TV Screen...

Hello: This is to a DTV rep. If I ever purchase my own device, (Gemini Air) would DTV connect it without a problem? 

I am a new user with two DirecTV Streaming Devices. I can not find any obvious way to control the amount of time delay before the screensaver starts. It starts after 1 - 2 minutes of inactivity. I would like to be able to change that delay to 10 minutes. The only options I can fine in Settings ->

I encountered another issue today with the Gemini Air device. This is the second time, in three months in which I need a new device. I am really growing tired of this! The device keep hanging when I change channels. Any one else having this problem? I proved it to DTV by viewing via the app on Roku.

Can you use a DirectTV box purchased online to stream on a TV?  The cable service comes with my rent but I need another box - and not wishing to rent or buy from the company directly.  Have seen cheaper ones online....  

I am trying to manually my remote control. I am having trouble in getting it to recognize my SONOS ARC soundbar. Is there a list of SONOS supported devices? IT recognizes the SONOS brand but not the ARC model