Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

Wednesday, December 6th, 2023

No surround sound with Direct TV Streaming

Why isn't my surround sound not working with Direct TV Streaming? I had no problem with U-Verse. I have a Yamaha V-670 Receiver.

 

Oldest First
Selected Oldest First

ACE - Sage

 • 

46.6K Messages

2 years ago

What streaming device are you using?

How is it connected to AV Receiver?

2 years ago

I have Direct TV Streaming box. It is my understanding that once I cancelled U-Verse and no longer had that box that my surround sound was disconnected. Also that purchasing a "ghost box" would solve the problem. All of my speakers are working fine. I have ordered the Prozor DAC converter. Hopefully when I install this I will have my surround system back.

ACE - New Member

 • 

651 Messages

2 years ago

On the DirecTV box go to "Settings/System/Audio/Audio Output" and make sure Surround is checked, not stereo. 

2 years ago

I don't have a Direct TV Box. I have the oval air attachment on the back of the TV.

ACE - Expert

 • 

6.5K Messages

2 years ago

Your previous comment said you have a DirecTV Streaming box. 

2 years ago

Sorry, my mistake. Another way to access setting?

ACE - Expert

 • 

6.5K Messages

2 years ago

Did you verify that settings were set correctly as previously posted? 

2 years ago

The installer with AT&T set everything up. He told me he did not know how to reinstate the surround sound. I called a technician who installs surround sound systems and explained the situation. He said once the U-Verse box was removed that was connected to my surround sound I would have to get a "ghost box". So, I have ordered a Prozor DAC Converter which I will be receiving today. Hopefully this will do the job.


NEED HELP?