Streaming Setup & Equipment

The standard version of this device does not include an infrared (IR) receiver and therefore cannot be controlled with a universal remote such as Harmony. Tip: There are, however, IR adaptors that can be added to this device that allows universal remotes to control it. If you have an IR adaptor, go

I read a resent post on this topic and a DirectTV rep. Moved this issue up the tech help level and no still no reply. Why does about every 5th TV startup with DirectTV remote results in a needed reset of Gemini Air devise to correct a black screen at startup? TV Sony Bravia 4k, 5 years old This is a

I have a used C71KW-400. How do I set it up? Do I use all her credentials and when I get my own account factory reset it and put in my info?

Our power went out and reset the IP address on our home network. How do I match them up again so I can watch more than two devices? We have reset the home location 4 times already.

I don't and have never used this device can I return it? If by doing this will my the $15.99 "advanced Reciever Service" be eliminated?

How do you load it under servers what is the url you use? Not with the directv app Michael

TV in bedroom has had to be rebooted several times after tv in living room was setup. The reboot takes 2-3 minutes, the service is restored with what is on living room remote. How do I stop this shutdown of bedroom tv and it resorts to what is living room. Frustrating and no solution found on Google

Hi. Today my dad called and said the PREV button on his DIRECTV streaming remote doesn't work now. For the past couple days, I had been troubleshooting a different issue with DIRECTV and they had me reset the receiver, set it back to factory settings and all re pair the remote several times. Yesterd

I'm just wondering how well the Stream app runs on them? Does the app take a huge amount of storage? Does it crash often? Is the UI hard with the FireTV remote? It may be finally time for me to jump ship from U-verse TV and I'm exploring this option along with a few others.

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