Streaming + Device & App

Gemini air loses the ability to turn off television and keeps rebooting itself on a Philips television. Switch to another model and I'm not having issues. Any suggestions?

I live in Korea and I am trying to use direct TV app on Apple TV without changing the location can I use the app here

The Dec 30 update to my Gemini Air now causes my Denon AVR to turn on when it's not wanted. I have HDMI control set to off in the AVR, and Anynet CEC is off in the Samsung tv. This was done to prevent the AVR from turning on unless it's done manually, which had been working as expected. Now, when I

Latest is program is supposedly still recording although it ended hours ago. I tried to cancel recording multiple times - doesn't work. I canceled the series recording, that didn't help. I had been encountering multiple errors lately where I had to try to delete recordings multiple times before it w

The recent updates to DirecTV's recording system have made it more complicated for users to manage their recordings, with many reporting difficulties in accessing and deleting shows. The new interface has been criticized for being less intuitive and requiring more steps to perform basic functions li

Can't for the life of me figure out how to add time before a recording or after. Some of my recordings start 15 to 20 seconds into the show. I see tutorials to use menu & info button on remote. My remote has neither one of these. So far only solution is record the show before then fast forward to th

If I cancel lease on Gemini Air device and pay the $120 for non-payment, will I still be able to use the device with my active Directv account?

When I pause live TV using the Roku app it jumps to the current time rather than where I paused it when I resume playing. Works as it should using Gemini device though.

I just signed up for DirecTV Stream and ordered 2 Gemini Air devices. One device works perfectly but the other device is obviously defective. After starting it shuts down, I've gone through ALL of the troubleshooting steps per your online AI instructions and it still shuts off after a few minutes. I

I have the P21KW-500 (appears to be an ATT-branded chromecast) dongle direct into a new Denon X4800H AVR via HDMI, obviously. The issue is when trying to use Dolby audio. When Dolby is enabled on the dongle, the audio level is very low, like 20-25 dB below stereo content. The AVR will report the inc