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Satellite Account
Learn how to manage your Satellite account.
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Now that DirecTV and ATT are separate... how can I fix my acct to not go through ATT anymore?
I have been with ATT/DirecTV for at least 15 years now. I have not had anything ATT-related in 6 years, only DirecTV. It has been (Edited per community guidelines) dealing with both ATT & DirecTV, and even after they have separated... our billing still comes from ATT despite hubby and I calling MULT
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credit managment fee
Is it legal for directtv to charge $199 for a Credit Management Fee when the sales tech did not mention this fee at the time we signed up? Also is it allowed for the techs to offer discounts and not tell you that they signed you up for auto pay?
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235
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logging in to google account on gemini
I just changed my google password on my phone. When I go to google play on my gemini device, it says I need to log into my google account . where do I go to do that? I can't find a log in screen.
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Why am I losing 4 movie channels from my package?
Why am I losing 4 movie channels from my package with no corresponding drop in the price I'm paying? (Channels 507, 508, 521, 522) B. H.
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596
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Trying to cancel service
I am having trouble trying to cancel my service. Every time I call, I get put into and endless loop. Haven't been able to talk to a real person once. Is there any way I can talk to a human so I can cancel my service
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1.6K
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BILL PAY
I cannot get in to pay my bill. What have you done to your site? When I finally go to my bill, I get an error message. Totally lost in this. I JUST WANT TO PAY MY BILL AND DO NOT WANT TO PAY IT UNTIL i CAN SEE IT!
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393
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broken email billing
For close to 3 yrs I have been forced to wage an all out war just so I can pay my bill. ATT keeps saying they don't own Directv anymore. That is a lie of course. Why else would ALL the bills come from ATT and the checks are made out to ATT but then when there's a problem it's all about Directv. In o
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258
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8003
When trying to login to DIRECTV to stream tv shows I keep getting the following error something went wrong please try again later code 8003
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429
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Service contract
Where does it say I agreed to 24 months of service? I was certainly never told this, and nothing I ever signed or was shown says anything of the sort. The MOST I've seen is on the back of the bill it says "by leasing equipment, you agree to UP TO 24 months of service." But I was told 12 months, and
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