🚨 An important announcement about DIRECTV Community Forums 🚨
This site is going to read-only mode January 1, 2027, ahead of a sunset March 31, 2027.
We invite you to continue the conversation with us on Reddit. If you aren't already there, please join r/DIRECTVHelpOfficial today!

Satellite Account
Learn how to manage your Satellite account.
-623
All
Question
Help
Hi do y'all automatically take it out or do I have to it wasn't explained right to me I called and y'all never answered do I have to call on Mon???
Question
149
2
0
Links
Why do all of the DirecTV links on BING give me an error message? This has been going on for months. I'm never able to pay my bill online due to this issue.
Question
170
1
0
Bill increase of $20 over last month
My bill increased $20 over last month. When I checked my info I saw the Movies Extra Pack with Peacock streaming add-on. When I called customer service I was told this add-on had to be initiated by me but I did not add this. The other increase in the bill is an increase in basic costs for the servic
Question
428
2
0
Need boxes to return equipment
Account wi be closed on 10 November and needs boxes to return equipment. The price is to high for service and employee was very rude.
Question
213
2
0
Survey about service
The other day I talked with a female about my bill going up and about the sport package, the person was very rude and nothing was was accomplished. I will be canceling my account on the 10 November. I will need all boxes to ship my equipment back. The bill is to high and no one would work with me to
Question
169
1
0
Poor service and accessible for the disabled
I do not have vocal means or speech and I am totally frustrated that there isn't another means to get customer support - why is this. Paul (Edited as per community guidelines) I have your services in two of my homes and I need want to cancel because of your poor services. Services should not be this
Question
176
4
0
direct tv gift card scam
Hello, I got dtv in Feb and was promised a $300 gift card within 4-6 weeks. I never got it or received anything and I started calling multiple times about it. I was told over and over it would be within the next month or the next week or a certain date. I continued to call, chat and speak to custome
Question
269
1
0
UnlWful retention of financial information
My information has been retained with out my consent. They will not remove it, they say they can't. I'm seeking legal advice after numerous attempts to solve the issue. I have not been able to contact anyone at the headquarters. Also if direct tv and at&t are separate why does at&t process payment a
Question
192
2
0
Accepted Solution
Disney boycott option
I assume I’m not the only angry viewer concerned about the free speech infringement that has been occurring. I will not be watching Disney or any of their products but I would also like an option to remove them from my package. I understand that they are a “free” add on but I also know they are rece
Question
282
2
0
Upset new customer
I waited all day for them to call and come today and now I gotta wait again for tomorrow it's not right and I paid for the service to put in today
Question
224
1
0

