New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account
Learn how to manage your Satellite account.
2.8K
All
Question
Can't Log In to DirecTV account
DirecTV website and app won't accept my log in information. I can not change my password on either. I have tried 6 browsers, 3 computers, and iPhone app. Nothing works. I get a message saying some form of "Something Went Wrong", "Incorrect user ID or password. Please try again. Care code: 201", or C
Question
759
9
0
About my bill
How come I can't get my bill on my email address I never get a statement. Here my email address ****************
Question
54
2
0
can't remember password or answers to security questions
I have my account number, email address and user ID but can't remember password or answers to security questions. How can I sign into the account?
Question
134
3
0
An error occurred while processing your request
While trying to access my DirecTV account for the last couple of weeks, I get the following error message: An error occurred while processing your request. Reference #219.d3403617.1718044307.916fd3c https://errors.edgesuite.net/219.d3403617.1718044307.916fd3c This occurs whether I use Chrome or Edge
Question
2.9K
6
0
How do I email directv?
I need to email directv. I've already called them but I really need to write them an email.
Question
888
14
0
Closed
Reaching a supervisor
Does anyone have a phone number to reach a supervisor in customer service? I've been trying to resolve a billing issue for several months. When ATT promises to a have a supervisor call back they call back hours after I'm available. The voice mail they leave is so fast, I can't understand the phone n
Question
1.9K
5
0
Secn+
I have dtv and have added espn+ . My basic dtv sports don’t include secn. . What must I do to get secn+? Last year for football dtv had a sports package that added secn and thus allowed secn+. Is that what is needed to see secn+ softball?
Question
83
1
0